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Mercedes-Benz of Natick
- Car Dealers
- Natick, MA
About this business
Find the Mercedes-Benz of your dreams at our Natick, MA dealership selling new Mercedes-Benz and used cars. Call us at 508-655-5350.
Location details
253 N Main St, MA-27, 253 N Main St, Rte. 27, Natick, MA, 01760, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
No follow-up after first exchange. I'm a serious buyer but they failed to reel me in.
Business response:
Hi.This is Phil Driscoll the General Manager here at MB of Natick.I am sorry to hera you had a bad experience.Please contact me so I can see what concerns you had.508-655-5350
Dealer responded promptly.
Business response:
Thank you, Ann, for your feedback.
good experience
Business response:
Thank you, John and Happy New Year!Phil Driscoll, General Manager
They asked me to come to look at the car and never had the car to show. It wasted my time and they were not forthright about it which made it even worse. They need to learn to treat customers properly.
Great people, very helpful, and they work quick
Business response:
Thank you! It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again.Best, Phil Driscoll, General Manager
All the people I spoke with from my initial inquiry were courteous , helpful and responsive. We couldn't agree on price and then they stated it was sold. That's fine, there is always another one out there. !
Business response:
Thank you, Ed! Apologies for any miscommunication and please let me know if there is anything we can assist you in the future. Best,Phil Driscoll, General Manager
The dealership facility is not as nice as some others I've seen, but they sprang into action, called me back and found the car I wanted AND they negotiated where I needed them to.
Dealer called said car was still available I made an appointment to come see then day of appointment I called to confirm appointment and they told me they sent the car to auction
After selecting the car that I was primarily interested in I received a call from Elyse at the dealership. She answered all the questions about the car and promised to send over all supporting documents and pictures so that I could make an informed decision. I received the information requested in record time and set an appointment to view and test drive. When I arrived at the dealership I was greeted respectively and introduced to Elyse by the wonderful front desk person. Elyse set me up with a specialist (sales) that would... read more
Business response:
Thank you, Scott! We're so happy that we were able to assist you with your car-buying process. Elyse is such an asset to this team and I'm so glad you enjoyed working with her. We truly value your business and we hope to have the opportunity to serve your automotive needs for many years to come.
Frequently asked questions about Mercedes-Benz of Natick
How is Mercedes-Benz of Natick rated?
Mercedes-Benz of Natick has a 4.7 star rating with 3,248 reviews.
When is Mercedes-Benz of Natick open?
Mercedes-Benz of Natick is closed now. It will open at 11:00 a.m.
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