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Mercedes-Benz of Natick
- Car Dealers
- Natick, MA
About this business
Location details
253 N Main St, MA-27, 253 N Main St, Rte. 27, Natick, MA, 01760, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
No focus, 3 different respondents. Cash buyer yet couldn't get prompt answers to simple questions - what are your documentation fees? EV had not had required year two maintenance - R & R $40 desiccant cartridge? Quoted outrageous shipping costs! Nice car, sad car buying experience.
Very nice and accomodating
Business response:
We appreciate your recommendation and thank you for choosing us for your automotive needs!
Followed up immediately!
Business response:
Thank you, Gary!
I have purchased many new cars from this dealership, this is the first pre- owned. Same great attentive service throughout every step of the process! I highly recommend JC and Charles for a salesman, true professionals!
Business response:
Thank you for sharing feedback from your recent visit to our dealership! I'm thrilled to know that you had such a wonderful visit and that our team, specifically JC and Charles, provided you with excellent service. We hope to have the opportunity to assist you again in the future. Kind Regards, Jonathan Goldberg, General Manager
The internet sales dept.contacted me within hours..then a sales rep with info on the vehicle and a Great Price emailed me directly. After mucho research I got the best price from this dealership and ended up buying from here.
Business response:
Thank you for sharing your feedback with us! If any questions arise, please do not hesitate to reach out, as we are happy to help! Best, Jonathan Goldberg, General Manager
No follow-up after first exchange. I'm a serious buyer but they failed to reel me in.
Business response:
Hi.This is Phil Driscoll the General Manager here at MB of Natick.I am sorry to hera you had a bad experience.Please contact me so I can see what concerns you had.508-655-5350
Dealer responded promptly.
Business response:
Thank you, Ann, for your feedback.
good experience
Business response:
Thank you, John and Happy New Year!Phil Driscoll, General Manager
They asked me to come to look at the car and never had the car to show. It wasted my time and they were not forthright about it which made it even worse. They need to learn to treat customers properly.
Frequently asked questions about Mercedes-Benz of Natick
How is Mercedes-Benz of Natick rated?
Mercedes-Benz of Natick has a 4.7 star rating with 3,649 reviews.
When is Mercedes-Benz of Natick open?
Mercedes-Benz of Natick is closed now. It will open tomorrow at 8:30 a.m.
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