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Mercedes-Benz of Houston North
- Car Dealers
- Houston, TX
About this business
Location details
17510 North Fwy, Houston, TX, 77090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
RecommendedExcellent service, Nicholas was a great sales person and when we got the car Jaja did a great job explaining the details of the dashboard. Overall the purchase experience was outstanding.
This service advisor name Carlos wasn’t not help ful to me . He didn’t keep me informed on what was going on with my vehicle I had to go and ask him information I was their for the pit stop .They also found two nails in my tire I was trying to inquire about that it was like he didn’t want to y’all are be bothered that’s the impression that I got I will never bring my car back their again .They didn’t follow through with calling me for my appointment I had to call back myself after three days then they didn’t give me the time... read more
I love Mercedes Benz North. They take very good care of me and my car. They confirm that the S Class is the best or nothing. I am in it to stay.
I’ve had to most horrible experience at this place.
Exceptional experience with our sales person, Dwight White, and the entire team.
I had a pleasant experience doing business (car maintenance)with Mercedes Benz of Houston North.With an appointment,waiting time was short and nice at the customer waiting area with complimentary snacks,tv,magazines and a souvenir gift stand.
Worst service ! Every time I come here they mess up something in my car rather than fixing the problem or never finish in the time they say it will be done.
Excellent customer service, especially Chris Montoya at the service department. My vehicle needs were met and my.car was ready when he said it would be. He followed up with courtesy calls to give me updates. Thank you.
Abysmal service after the sale. My car was sold to me without the second key. We were promised multiple times, pre sale, that the dealership would have a replacement key made, at their expense, and ready for pick up the next week. That was over four months ago. We have made countless calls, sent multiple emails, and have even been back to the dealership 3 times trying to track someone down face to face to help us. Vernon, our salesman, finally referred us to Edwin, the sales manager, who never returned our calls. All this ov... read more
Frequently asked questions about Mercedes-Benz of Houston North
How is Mercedes-Benz of Houston North rated?
Mercedes-Benz of Houston North has a 4.4 star rating with 6,075 reviews.
When is Mercedes-Benz of Houston North open?
Mercedes-Benz of Houston North is closed now. It will open on Monday at 9:00 a.m.
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