This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
At Mercedes-Benz North Olmsted, we set out to reflect the premium Mercedes-Benz namesake in everything we do, from working with our customers to selecting a model that meets their specific driving needs and desires or providing quality automotive service completed by trustworthy and knowledgeable technicians. Mercedes-Benz is a luxury brand, and that’s why we aim for a luxury experience. We’ll set you up with exactly what you want, and you’re always promised a price that’s simple, accurate, and straig... read more
28450 Lorain Rd, North Olmsted, OH, 44070, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Their service department is A1, Cody Shimmel sets a new standard in customer service..
Youssef Mat is a top notch person. He gives Great guest service and goes above an beyond for the guests to make sure they are happy. Way to Youssef Five star
The absolute best service department and manager Ryan I have ever had to work with in all my 50 years of driving !
Business response:
Hi Jamie, Thank you so much for leaving a positive feedback! At Mercedes-Benz of North Olmsted, our sales and service experts strive to meet your needs in every way. We love seeing the smiles of our customers after matching them with the perfect vehicle. If you have any questions at all feel free to reach out through our social media and contact information on our website. Happy driving! Sincerely, Marketing Department
I had a great experience at Mercedes Benz North Olmsted from the first time and moment I walked in. I told the salesman Barry I had just started looking and wasn’t planning on buying that day. Unlike almost every other salesman, he didn’t pressure me or push me at all. He took the time to explain the car in intricate detail. He kept me updated through the process when I decided that was the car I was choosing. He was always a step ahead of me and found the exact car I wanted within hours and had it brought here from Chicago.... read more
They promptly contacted me and told me the car had some rust. I appreciate their honesty.
Matt Martin went above and beyond in helping me with the vehicle search. What a great world class customer service experience. Highly recommended!
They promptly contacted me and told me the car had some rust. I appreciate their honesty.
Cody made my visit to service seamless to accomplish my goals. Understood what I wanted done and the techs did a wonderful job.
Bought a used car and ended up having to put 4000$ in to it with in a month would not recommend them at all !! brought my car in three times and couldn’t find the issue took my car to another place they found the issue with in an hour an I didn’t have to spend 350$ to get it scanned like they said I needed to do to find the problem the management and service department are a joke and who ever details there cars needs to be fired a blind person could have done a better job !!
Mercedes-Benz at North Olmsted has a 4.6 star rating with 2,784 reviews.
Mercedes-Benz at North Olmsted is open now. It will close at 5:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com