Mercedes-Benz at North Olmsted's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Mercedes-Benz at North Olmsted

4.6

About this business

At Mercedes-Benz North Olmsted, we set out to reflect the premium Mercedes-Benz namesake in everything we do, from working with our customers to selecting a model that meets their specific driving needs and desires or providing quality automotive service completed by trustworthy and knowledgeable technicians. Mercedes-Benz is a luxury brand, and that’s why we aim for a luxury experience. We’ll set you up with exactly what you want, and you’re always promised a price that’s simple, accurate, and straig... read more

Location details

28450 Lorain Rd, North Olmsted, OH, 44070, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.62,784 reviews
Select a rating
Aaron Pickering's profile image
Aaron Pickering 
recommend  Recommended
4 years ago

Their service department is A1, Cody Shimmel sets a new standard in customer service.. 

Dean Hachem's profile image
Dean Hachem 
recommend  Recommended
4 years ago

Youssef Mat is a top notch person. He gives Great guest service and goes above an beyond for the guests to make sure they are happy. Way to Youssef Five star 

Jamie Lebovitz's profile image
Jamie Lebovitz 
recommend  Recommended
4 years ago

The absolute best service department and manager Ryan I have ever had to work with in all my 50 years of driving ! 

Business response:

Hi Jamie, Thank you so much for leaving a positive feedback! At Mercedes-Benz of North Olmsted, our sales and service experts strive to meet your needs in every way. We love seeing the smiles of our customers after matching them with the perfect vehicle. If you have any questions at all feel free to reach out through our social media and contact information on our website. Happy driving! Sincerely, Marketing Department 

Riley Miller's profile image
Riley Miller 
recommend  Recommended
4 years ago

I had a great experience at Mercedes Benz North Olmsted from the first time and moment I walked in. I told the salesman Barry I had just started looking and wasn’t planning on buying that day. Unlike almost every other salesman, he didn’t pressure me or push me at all. He took the time to explain the car in intricate detail. He kept me updated through the process when I decided that was the car I was choosing. He was always a step ahead of me and found the exact car I wanted within hours and had it brought here from Chicago.... read more

Guru9F7XN's profile image
Guru9F7XN 
4 years ago

They promptly contacted me and told me the car had some rust. I appreciate their honesty. 

Manu Adhen's profile image
Manu Adhen 
recommend  Recommended
4 years ago

Matt Martin went above and beyond in helping me with the vehicle search. What a great world class customer service experience. Highly recommended! 

Michael's profile image
Michael 
4 years ago

They promptly contacted me and told me the car had some rust. I appreciate their honesty. 

Tom Waryas's profile image
Tom Waryas 
recommend  Recommended
4 years ago

Cody made my visit to service seamless to accomplish my goals. Understood what I wanted done and the techs did a wonderful job. 

Ian Saliba's profile image
Ian Saliba 
4 years ago

Bought a used car and ended up having to put 4000$ in to it with in a month would not recommend them at all !! brought my car in three times and couldn’t find the issue took my car to another place they found the issue with in an hour an I didn’t have to spend 350$ to get it scanned like they said I needed to do to find the problem the management and service department are a joke and who ever details there cars needs to be fired a blind person could have done a better job !! 

Frequently asked questions about Mercedes-Benz at North Olmsted

How is Mercedes-Benz at North Olmsted rated?

Mercedes-Benz at North Olmsted has a 4.6 star rating with 2,784 reviews. 

When is Mercedes-Benz at North Olmsted open?

Mercedes-Benz at North Olmsted is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com