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Mercedes-Benz at North Olmsted

4.6

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Location details

28450 Lorain Rd, North Olmsted, OH, 44070, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.62,974 reviews
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Big D.'s profile image
Big D. 
9 hours ago

I purchased a 2023 BMW 740i from this dealership. It had a ding on the carfax, but was told it was just a cosmetic incident by the salesman. After being assured that some of the imperfections would be taken care of like a front tire and alignment I agreed to purchased the vehicle. The salesman told me a appointment was made and the details would be handled. I drove the vehicle home that night (Saturday) and had to return it the next business day (Monday). I felt it needed the alignment and tire asap. When I dropped it off th... read more

Robert H.'s profile image
Robert H. 
3 weeks ago

My experience at this dealership was great. Zach and Brandon were awesome to work with and helped us through the process of purchasing our new vehicle. I would highly recommend them! 

jerry c.'s profile image
jerry c. 
3 weeks ago

Archie and Leo were great to deal with, Im from CT and my son found a car from their website and we called and spoke with Archie and made this experience amazing. I never bought a car without test driving it. But I trusted Archie. So I bought it and got it delivered to us when they said, My son was super excited, When we got the car my son took it for a drive and said it feels like the alignment is off, so I brought it to my mechanic and he agreed with that and also found a groove in the brake drum. So i called Archie and h... read more

Cecil R.'s profile image
Cecil R. 
3 weeks ago

Mercedes Benz of Ontario is the BEST DEALERSHIP in America for Mercedes Benz automobiles. In Ontario I met a young lady (employee) of the dealership who affected my life forever. I just came by to look but more so too fine a quite spot where I could work on a book I was writing. She greeted me and welcomed me daily. It was because of her welcoming presence and the known quality of Mercedes that I promised myself that I was going to buy a brand-new Mercedes upon my book being completed. My book was published on February 5th, ... read more

Sherien V.'s profile image
Sherien V. 
a month ago

I had a bad experience with this dealership once with the finance manager on a saturday evening and then the manager called us on monday and tried to make it right , and i asked my son to take down the bad review , and he did. Then i reached out to them today and the finance manager was telling me he cannot fix the 3 dents that they agreed to fix, before my son took down the bad review. They said he can only push them out, smooth the dents but not paint it. That was not the deal. The deal was fix the dents, detail the car an... read more

James H.'s profile image
James H. 
a month ago

Distrust and bias are inherent in my experience with Mercedes of Bellevue, which is a classic example of poor service. I feel embarrassed to have dealt with this dealership - total white trash as it comes. We leased our 2023 Mercedes EQE at the beginning of 2024, but by the end of the third quarter of 2026, our family needed to break the lease and transition to another EQE. We love the EQE, but an unexpected family matter forced us to need to switch to financing. However, Mercedes of Bellevue refused to help us with this tr... read more

kisha B.'s profile image
kisha B. 
a month ago

i recently purchased a Mercedes Sprinter van from Merecedes Benz of Birmingham, Hoover campus. I had a great experience with Mercedes Benz, thanks to my salesman, Kerry Murphy. He made the entire process easy and extremely Convenient. Kerry was very Professional, knowledgeable about the products and service, and attentive from start to finish. Anytime I've called him with a question or concern, he's been quick to respond and ready to get it resolved. I truly appreciate his dedication to excellent customer service and would h... read more

Shindell C.'s profile image
Shindell C. 
a month ago

I recently purchased a Mercedes from this dealership, and while the initial buying experience was smooth, the post-sale customer service was extremely disappointing. I drove from Fayetteville, North Carolina to Richmond, Virginia and arrived late in the day, staying overnight to complete the purchase the next morning. The sales process itself went well, and I was satisfied at the time. However, about three days after bringing the vehicle home, I realized I had left the dealership without any of my purchase paperwork or signe... read more

Nana Z.'s profile image
Nana Z. 
a month ago

I purchased a vehicle from this dealership less than two weeks ago, and the car has already developed multiple serious issues, including a charging system failure and malfunctioning controls that required replacement. I immediately took the vehicle to an official Tesla Service Center, where technicians confirmed that the charging issue was not caused by weather or user operation, but was due to a pre-existing condition within the vehicle’s system. Diagnostic data and voltage readings were provided as evidence. I have attach... read more

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Frequently asked questions about Mercedes-Benz at North Olmsted

How is Mercedes-Benz at North Olmsted rated?

Mercedes-Benz at North Olmsted has a 4.6 star rating with 2,974 reviews. 

When is Mercedes-Benz at North Olmsted open?

Mercedes-Benz at North Olmsted is open now. It will close at 7:00 p.m. 

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