Meier Construction-Engineering

Dave T. 

on BBB

3 years ago

I have been a long term customer of ********************. And have no complaints about the service. A couple a months ago I got a letter in the mail saying rates would be going up due to increased gas prices, but didn't say how much. I called and got a no commitment estimate of $7 to $14 depending on the situation at the time of increase. Sounded reasonable to me so I didn't start shopping around for better price. Then on July 1st I got an email saying my $62 quarterly service was going up to $101 per quarter (a 63% increase... read more

Amber N. 

on BBB

3 years ago

I am 100% and disgusted in the way they carry this business I have purchased a home and they were zoned to my area Ive had services for three weeks and no pick up yet Ive called almost every day with promises that I would have an immediate pick up that a supervisor would call me I talked to the higher manager at one point and she said she would call me back when she found out something never did and nobody has still picked up my trash I have three weeks of trash sitting outside Ive had my town talking about citing me for the... read more

Stephen W. 

on BBB

3 years ago

Just received a final **** from Republic in ***********, **.They charged for a month after I stopped service, thetpy charged for can pickup which was never stated in any agreement, they charged for fuel to pick up the can, they charged admin fees, and misc. bad charges.This company has proven to be untrustworthy to this customer! 

Richard V. 

on BBB

3 years ago

I have been a customer of ******************** for years paying for my trash pickup. Just got my mew statement for the next quarter, the **** has doubled, from $39.00 to $76.19. The new invoice states trash fee went from $39.00 to $48.85 and now adding fuel recovery fee of $27.34 totaling $76.19. Is this legal? When I called the customer service person was not help full and kind of rude. Please can you help.Thank you: ******* 

Penny T 

on BBB

3 years ago

I dont want to even give them ONE star as they are the worst services. 9 weeks in a row they did not pick up my trash on the day scheduled and if you dont call, they dont pick up on another day. I have spent hours on the phone trying to get them to pick up the trash. Poor service. Poor customer care. 

Jon M. 

on BBB

3 years ago

June **** received with no notice of price and fee increase, total quarterly went up over 90% (old was $91.05, new is $173.60). Phone and email contact would not adjust any pricing. Contacted via social media on 6/16/22. After some back and forth and talking with neighbors about what they are paying a price of $300/year was agreed upon on 6/20/22. Asked when the billing would be updated, was given date of 6/27/22. On that date, no billing changes were done. Asked 6/29/22 when billing would be updated, was told it will and th... read more

Julie S 

on BBB

3 years ago

If I could rate Republic lower I would. I would also fire them, if I could. I have had missed ***************************** waste pickups many times in the past. But this last week ... I'm over it. July 11th Republic skipped my entire side of the street for yard waste pickup. Not the first time mind you. Called Republic on the 11th, 12th, 13th & 15th. Was told it "would be picked up on by the end of day on the 12th". Nope. Was told, twice, "sending this to supervisor for priority ". Nothing. On the 15th I asked to talk to a ... read more

Gary H 

on BBB

3 years ago

Service is extremely unreliable, even multiple weeks of NO service (and they know that internally upon calls to their customer contact number). Unfortunately, would currently never recommend this company to friends/neighbors, even though I was initially promoting them. 

James W 

on BBB

3 years ago

I was called today and told that my payment was late. However, I never received a ****. I signed up for paperless billing thinking it would be more convenient for ******************, **. Republic Services to email me a **** instead of mailing it and I never received my June invoice. When I tried calling to get an invoice I terminated the call after being on hold for 60 mins. Customers should have a choice as to who their trash carrier is because this would make trash companies more considerate of their customers. As it stand... read more