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Medical City Dallas Emergency Room
- Dallas, TX
About this business
Location details
7777 Forest Ln, Dallas, TX, 75230, United States
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Recommendedmy son had to have 17 stitches today and I was very scared I'm so glad that doctor Kirkpatrick and the staff at Wesley were there for my kiddo and I.
lack of bedside manner from the nurses and doctors in the ER, last time I was there, the room I was in wasnt even cleaned properly.
Business response:
We are so sorry to hear of your dissatisfaction with your care at PRH. We are sharing this feedback with our team in the ER and our Housekeeping team. If you wish to discuss your complaint in more detail, please call our Patient Advocate at 603-433-4826.
They basically told me that there is no way that what landed me in the hospital was the actual reason for me being there...BUT...they couldn't find any other explanation other than MAYBE my reason for being there could be the reason why but not really because my condition should have been way worse!🙄I know my body...I know what caused the pain...I know what the pain feels like...But, they didn't wanna hear any parts of my issue🤦♀️
They basically told me that there is no way that what landed me in the hospital was the actual reason for me being there...BUT...they couldn't find any other explanation other than MAYBE my reason for being there could be the reason why but not really because my condition should have been way worse!🙄I know my body...I know what caused the pain...I know what the pain feels like...But, they didn't wanna hear any parts of my issue🤦♀️
I was WAITING for over 45 minutes PAST my scheduled appointment!! ALL the exray techs I see in this hospital & you ONLY have 1 doing exray appointments!!! 🤬
They basically told me that there is no way that what landed me in the hospital was the actual reason for me being there...BUT...they couldn't find any other explanation other than MAYBE my reason for being there could be the reason why but not really because my condition should have been way worse!🙄I know my body...I know what caused the pain...I know what the pain feels like...But, they didn't wanna hear any parts of my issue🤦♀️
I had a thunderclap migraine When I get out The diagnosis said “headache” ridiculous !!! I get in the ER with a sharp needle pain In my head that kicks as fast as 60 seconds because how worse I feel I though I could have a seizure stroke or something life threatening is the reason why I run to the closest ER hospital which was Medical City of Plano They make me wait for so long and they gave me benadril for this type of pain !!! I was shaking due to the sharp strong pain they make me wait so long dealing with the worse Sharp... read more
Business response:
Nancy, thank you for reaching out and please know we take these concerns very seriously. While we are unable to discuss specific patient encounters publicly due to privacy laws, we would greatly appreciate the opportunity to speak with you further about your feedback. Please reach out to our patient relations representative at 469-269-1509. Thank you.
I was WAITING for over 45 minutes PAST my scheduled appointment!! ALL the exray techs I see in this hospital & you ONLY have 1 doing exray appointments!!! 🤬
RecommendedCRMC has recently started an Adolescent Intensive Outpatient Behavioral Health Program. This is so needed in the community. Finding help for an adolescent in this area is pretty impossible. Every path you go down has stop signs and insurmountable barriers. Until you have a need to venture into this specific area of healthcare, you have no idea how many barriers there are! This program at CRMC also has a barrier for our family. The age range begins at 13. My child will be 13 in August. That sounds pretty soon but for a child/... read more
Frequently asked questions about Medical City Dallas Emergency Room
How is Medical City Dallas Emergency Room rated?
Medical City Dallas Emergency Room has a 4 star rating with 2,256 reviews.
When is Medical City Dallas Emergency Room open?
Medical City Dallas Emergency Room is open now. It is open 24/7.
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