Medical City Dallas Emergency Room's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Medical City Dallas Emergency Room

4.0
  • Dallas, TX

About this business

Location details

7777 Forest Ln, Dallas, TX, 75230, United States

Get directions
4.02,256 reviews
Select a rating
Harriett McCray's profile image
Harriett McCray 
5 years ago

Due to covid 19 my family member was forced to go to Brandon Hospital. by the ambulance service He was diagnosed with diabetes. He was admitted to the hospital on 6/2 and was discharged on 6/4. I put in the scripts on the evening of 6/4. On 6/5 @ 8:30 am the pharmacy called to say that the script that the doctor gave listed items but did not give instructions on how to use them. Additionally the medication prescribed was not covered by my family members insurance Pharmacy said they called the doctor for further instructions.... read more

Business response:

Thank you for taking the time to share your concerns with us, Harriett. We sincerely apologize that you did not have a better experience with us. We would like to discuss this further with you but not through social media due to privacy considerations. Please call us at 813-916-0732 and we will be able to more fully address your concerns. 

Harriett McCray's profile image
Harriett McCray 
5 years ago
Abby Virella's profile image
Abby Virella 
recommend  Recommended
5 years ago
Abby Virella's profile image
Abby Virella 
recommend  Recommended
5 years ago
Harriett McCray's profile image
Harriett McCray 
5 years ago

Due to covid 19 my family member was forced to go to Brandon Hospital. by the ambulance service He was diagnosed with diabetes. He was admitted to the hospital on 6/2 and was discharged on 6/4. I put in the scripts on the evening of 6/4. On 6/5 @ 8:30 am the pharmacy called to say that the script that the doctor gave listed items but did not give instructions on how to use them. Additionally the medication prescribed was not covered by my family members insurance Pharmacy said they called the doctor for further instructions.... read more

Business response:

Thank you for taking the time to share your concerns with us, Harriett. We sincerely apologize that you did not have a better experience with us. We would like to discuss this further with you but not through social media due to privacy considerations. Please call us at 813-916-0732 and we will be able to more fully address your concerns. 

Esther Grimes's profile image
Esther Grimes 
5 years ago

My husband was a patient there The MRI was not done quick enough in time for him to get the TPA The nurses dont listen to patient or monitor the monitors . The doctors are not on the same page with treatment Neurologist suggested 2 meds to be started then in the afternoon when I asked about the second med he said who told you we would start that . Inconsistent in care BP out of the roof. Just displeased with this facility. Tried getting his record the gentleman gave me a attitude that they dont get the records at the facilit... read more

Lori Land's profile image
Lori Land 
5 years ago
Harriett McCray's profile image
Harriett McCray 
5 years ago

Due to covid 19 my family member was forced to go to Brandon Hospital. by the ambulance service He was diagnosed with diabetes. He was admitted to the hospital on 6/2 and was discharged on 6/4. I put in the scripts on the evening of 6/4. On 6/5 @ 8:30 am the pharmacy called to say that the script that the doctor gave listed items but did not give instructions on how to use them. Additionally the medication prescribed was not covered by my family members insurance Pharmacy said they called the doctor for further instructions.... read more

Business response:

Thank you for taking the time to share your concerns with us, Harriett. We sincerely apologize that you did not have a better experience with us. We would like to discuss this further with you but not through social media due to privacy considerations. Please call us at 813-916-0732 and we will be able to more fully address your concerns. 

Ashley-Ann Feska's profile image
Ashley-Ann Feska 
recommend  Recommended
5 years ago

My crazy 4year old swallowed a nickel but the staff was absolutely amazing. They were so sweet to her and really made her feel at ease. Yes he building was very clean and the staff friendly but professional. 

Frequently asked questions about Medical City Dallas Emergency Room

How is Medical City Dallas Emergency Room rated?

Medical City Dallas Emergency Room has a 4 star rating with 2,256 reviews. 

When is Medical City Dallas Emergency Room open?

Medical City Dallas Emergency Room is open now. It is open 24/7. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com