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Medical City Dallas Emergency Room

4.0
  • Dallas, TX

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Location details

7777 Forest Ln, Dallas, TX, 75230, United States

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4.02,256 reviews
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Patrice Tracey's profile image
Patrice Tracey 
recommend  Recommended
5 years ago

The staff from admissions to discharge was so amazing Everyone was so friendly and efficient. Thank you all 

Patrick Wilkerson's profile image
Patrick Wilkerson 
recommend  Recommended
5 years ago

Very friendly and helpful staff. If it wasn't for the wonderful Drs and nurses I would have lost my wife and daughter. These are some real miracle workers here and I can't recommend these people enough! 

Business response:

Thank you for the kind words, Patrick! We are so lucky to have such committed caretakers at Oak Hill Hospital and are so thankful for all they do. We will be sure to share your comments with them. 

Kristal Hammond Watkins's profile image
Kristal Hammond Watkins 
recommend  Recommended
5 years ago

Kudos and special thanks to Zach RN , and the team working in MC Frisco ER for their great care of my husband. 

Business response:

Thank you for the kind rating, Kristal. 

Dionte Latrell Martin's profile image
Dionte Latrell Martin 
5 years ago

Worst experience at a hospital. Understaff in the ER, inattentive, and poor execution of treatment. Will never step foot in this hospital again and I don’t recommend it for anyone!! 

Business response:

Dionte, thank you for this feedback. I have shared it with our ER director so we can work to improve. We'd like to talk with you further about your experience. Please email your contact information to trid.questionscomments@hcahealthcare. com and we will follow up with you. 

Jamie Maddox's profile image
Jamie Maddox 
recommend  Recommended
5 years ago

had a aortogram yesterday and the staff was top notch. I couldn't have felt more comfortable. They just need to improve on the grooming service 😂🤣😂 Thanks again for making me feel so comfortable for a procedure ⭐️⭐️⭐️⭐️⭐️ in my opinion 

Abby Duran's profile image
Abby Duran 
5 years ago

A $200 bill after a poorly executed COVID test by understaffed nurses. Enough said. 

Amanda Nichole's profile image
Amanda Nichole 
recommend  Recommended
5 years ago

My name is Amanda Hammond. I broke my ankle and went to the ER on 5/8/2020. The following day I had surgery, and on 5/10/2020 I was able to leave! I just wanted to say a huge thank you to my nurses, techs, admins, and doctors that treated me while I was there. Everyone was so kind and polite, and made me happy. Due to Covid19, I was alone in my room for 3 days. To be honest, it was nice all thanks to them. Skylar, the RN and the med tech that was with me my first night made me feel so comfortable and took all the fear away. ... read more

Business response:

Thank you, Amanda! We take pride in serving the Lowcountry and appreciate you taking the time to write such a kind review. We will be sure to pass it along to our staff. 

La'Tasha Williams's profile image
La'Tasha Williams 
5 years ago

Today I went to the Emergency Room with my 7 month old daughter.. this was my first and last time going there.... my experience ER triage horrible no organization at all .. u don’t know if your supposed to line up to the right or the left ... however ER triage nurse looked at me told a couple to come on (that were sitting in chairs more than six 6 ft behind me )... as they walked past she looked n told me I needed to social distance ... 3 min later she comes back outside takes my baby temp then an older CAUCASIAN lady stops ... read more

Business response:

La'Tasha, we truly value the feedback you provided to us. Ensuring that every patient receives exceptional care is always our top priority. Please contact Emily Marcus by calling 512.341.5286 so we can talk with you further. 

La'Tasha Williams's profile image
La'Tasha Williams 
5 years ago

Today I went to the Emergency Room with my 7 month old daughter.. this was my first and last time going there.... my experience ER triage horrible no organization at all .. u don’t know if your supposed to line up to the right or the left ... however ER triage nurse looked at me told a couple to come on (that were sitting in chairs more than six 6 ft behind me )... as they walked past she looked n told me I needed to social distance ... 3 min later she comes back outside takes my baby temp then an older CAUCASIAN lady stops ... read more

Business response:

La'Tasha, we truly value the feedback you provided to us. Ensuring that every patient receives exceptional care is always our top priority. Please contact Emily Marcus by calling 512.341.5286 so we can talk with you further. 

Frequently asked questions about Medical City Dallas Emergency Room

How is Medical City Dallas Emergency Room rated?

Medical City Dallas Emergency Room has a 4 star rating with 2,256 reviews. 

When is Medical City Dallas Emergency Room open?

Medical City Dallas Emergency Room is open now. It is open 24/7. 

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