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Medical City Dallas Emergency Room
- Dallas, TX
About this business
Location details
7777 Forest Ln, Dallas, TX, 75230, United States
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On June 13th they took my covid test and came out negative. June 14th I had my son and I noticed a blood clot in the shower (that was not mine) in the delivery room, so that tells me it was not sanitized or cleaned properly. I started feeling a tickle in my throat I let my nurse know supposedly it was part of the after labor process. Monday came the 15th my throat felt more irritated let them know and they shoved it off with the same explanations. Tuesday came it was time to go home let my nurse know again it's my hormonal c... read more
Business response:
Our team has been investigating this situation and would appreciate the opportunity to speak with you. Three hospital leaders have left messages for you with their contact information. At your earliest convenience, can you please return one of the calls so we may learn more about what you experienced? If there is an alternate number to call, please send us a private message with that information. Thank you.
RecommendedBest hospital I have ever been to. heck I was even born there and have been 20+ times since. Seriously though. If anyone knows how I can give the upper management notice or just let them know nurse Catherine Sood (forgive me if i spelt it wrong.) she went up and above to comfort me in the seriously most agonizing pain/stress/anxiety I have been in my LIFE. I really would like Thank her again and all hospital staff and nurses who worked with me. YOU GUYS ARE THE BEST!
RecommendedI would like to recognize and strongly recommend the Neonatal Intensive Care Unit (N.I.C.U). The team of doctors, nurses, therapist, Pharmacists, and other supporting staff have an unmeasurable amount of compassion, dedication, drive, and Stamina. My son, shortly after birth was having some problems breathing and was flown from Citrus Memorial Hospital to Oak hill N.I.C.U. The N.I.C.U. Team wasted no time in getting him started on treatment while reassuring me and my wife that everything was going to be ok. They ensured to k... read more
Business response:
We are so happy to read this positive review. The NICU team at Oak Hill Hospital is filled with many special people, and we know they will appreciate the kind words. We are honored to have cared for your son and wish you and your family well. We will be sure to share your comments with our team!
This is the worst so called medical center if you want to call it that. My mother fell inside their facility and they will not give us any information just that it was her fault. She is 89 years old. They didn’t put her in a wheelchair and left her in the emergency room. She had to have stitches where it busted her head from the fall. she has a black eye bruised arm and leg. They put her in the emergency room just sitting in a chair not even in a bed. Is this the way they treat elderly. Please be careful going to that hospit... read more
Here in the emergency room with my mom who has Alzheimer’s and dementia because she fell and needed a cat scan to be safe rather than sorry. Her Condition was not shared with ancillary staffs and when taken to CT scan left in wheelchair after having fallen at home because of medically confused state. Now sitting in the waiting area going on 4 hours with no results, no answers, haven’t seen a doctor , and now mom becoming increasingly agitated because Of her dementia and Alzheimer’s and being scared! Over hear staff( physicia... read more
if you don't feel well, please never go to this hospital. they very dishonest and rude. they never sent my mother's medical records. waited like a month. doctors are liar and they only want money from you. my mother got diagnosed of cancer and a doctor who works there said the cancer is not curable with treatment/ no treatment. my mom is still alive now.
Business response:
We appreciate you bringing this to our attention. We have alerted our Patient Safety Department, who would like to discuss this experience further. At your convenience, feel free to give them a call at 727-521-5185 or 727-521-5168. Thank you.
On June 13th they took my covid test and came out negative. June 14th I had my son and I noticed a blood clot in the shower (that was not mine) in the delivery room, so that tells me it was not sanitized or cleaned properly. I started feeling a tickle in my throat I let my nurse know supposedly it was part of the after labor process. Monday came the 15th my throat felt more irritated let them know and they shoved it off with the same explanations. Tuesday came it was time to go home let my nurse know again it's my hormonal c... read more
Business response:
Our team has been investigating this situation and would appreciate the opportunity to speak with you. Three hospital leaders have left messages for you with their contact information. At your earliest convenience, can you please return one of the calls so we may learn more about what you experienced? If there is an alternate number to call, please send us a private message with that information. Thank you.
A doctor in the ER just told me TO MY FACE that my girlfriend’s pain is all in her head. I’ve never experienced this level of unprofessionalism. If you are a woman I would stay away from this place as your issues will likely not be taken seriously.
Business response:
Thank you for bringing this to our attention. Our ER team has been notified and are taking appropriate measures to resolve this. If there is anything else we can do, please don't hesitate to call our Patient Experience line at 615.342.1001. Thank you.
Frequently asked questions about Medical City Dallas Emergency Room
How is Medical City Dallas Emergency Room rated?
Medical City Dallas Emergency Room has a 4 star rating with 2,256 reviews.
When is Medical City Dallas Emergency Room open?
Medical City Dallas Emergency Room is open now. It is open 24/7.
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