amalicious808 on Citysearch
15 years ago
07/24/2006, 12:19 PM
Insulting, rude waitstaff. – Being a fan of McSorley's the first time I went, I promptly took my boyfriend there during his visit. We sat down, looked around, and enjoyed our first round. When my boyfriend ordered another round, the waiter first of all got the order wrong (but my boyfriend didn't say anything, not looking to start any problems), then proceeded to stare at my boyfriend as he paid. I thought it was just a miunderstanding-- my boyfriend thought he had mispaid-- and then the waiter proceeded to tell us the bar was closing down in about half an hour. That was fine with us, we still had our beers to drink and half an hour would be perfect timing to finish them. When he came back to clear our first round away, however, he proceeded to insult my boyfriend, making VERY snide little comments. We had no idea what the problem was, since we were not obnoxiously intoxicated and had done absolutely nothing to warrant such rudeness-- my boyfriend, knowing I hate it when he says anything back to rude people when it's just not worth it (I mean, the waiter was clearly just an bitter old man), shrugged it off and only told me that we would never be going there again. When we left, I told the waiter he had just lost two customers for good and walked out-- and the waiter followed us OUT THE DOOR in order to continue insulting my boyfriend! Did the other waitstaff do anything? Did anyone apologize? No.
I don't often complain about service-- I've seen that most of the time, bad service is a result of a rude customer. But my boyfriend is easy to get along with and did absolutely nothing to provoke such rudeness, except maybe order a round of beer. And I can see from some of the other reviews that he's not the only one who has experienced poor service.
Unfortunately, McSorley's lost two customers who are very loyal to their bars and were looking forward to being loyal to McSorley's. I just hope that anyone who reads this knows to be wary of terrible service when heading to McSorley's.