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Mcdonald's

3.0

About this business

Location details

140 N Reading Rd, Ephrata, PA, 17522, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.02,025 reviews
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Stormie Butrick's profile image
Stormie Butrick 
5 years ago

they always leave things out of the bag or just plain wrong.. also is it a thing now to not give straws, napkins or basic items that are asked for? this place has gone way down hill since Ty left 

Business response:

We're sorry to hear you've had such poor experiences visiting us, Stormie! Please provide us with some more info at https://www.mcdonalds.com/.../restaurant.../facebook so that we can follow up. 

Michelle Powell's profile image
Michelle Powell 
5 years ago

This McDonald’s is a joke. You’re better off going off the mountain to another location. 

Business response:

That’s not what we like to hear, Michelle. Please provide more details here: https://www.mcdonalds.com/.../restaurant.../facebook so we can make your experience better. 

Luis D Hernandez Agudo's profile image
Luis D Hernandez Agudo 
recommend  Recommended
5 years ago

Friendly people! Always with a big smile🏻😇 

Luis D Hernandez Agudo's profile image
Luis D Hernandez Agudo 
recommend  Recommended
5 years ago

Friendly people! Always with a big smile 

Christopher Allen Sargent's profile image
Christopher Allen Sargent 
5 years ago

I just went through and my order was wrong. This is why no one wants you guys to get 15 a hr. I came home saw my messed up order and put it in the trash. I haven't had mc donalds in two months. I won't be trying again anytime soon. 

Business response:

Sorry you were disappointed, Christopher. Your order accuracy is very important to us! To help us improve, please reach out at https://www.mcdonalds.com/.../restaurant.../facebook with a few more details. Thank you. 

Nicole Smith's profile image
Nicole Smith 
recommend  Recommended
5 years ago

Great service at the drivethru 

Nathan Dawson's profile image
Nathan Dawson 
5 years ago

Everytime I go here they forget at least one of my items. You would think I would check before leaving by now(I shouldn't have to). But again I made it home and didn't have all my food. They sure do charge you for everything though. 

Kathy Doll's profile image
Kathy Doll 
5 years ago

I was having an emergency medical issue that required the use of the restroom and because I was not wearing a mask I was refused entry into the restroom from the inside of the McDonald's. I was treated poorly by management and some employees. I have filed a complaint with McDonald's corporate and I am waiting to hear back from them. 

Business response:

We’re sorry to hear about your experience, Kathy. Please provide some more info here: https://www.mcdonalds.com/.../restaurant.../facebook so we can address this. Thanks! 

Rick Steff's profile image
Rick Steff 
5 years ago

DON'T SERVE FOOD WITH BONE FRAGMENTS! 

Frequently asked questions about Mcdonald's

How is Mcdonald's rated?

Mcdonald's has a 3 star rating with 2,025 reviews. 

When is Mcdonald's open?

Mcdonald's is open now. It will close at 6:00 p.m. 

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