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Mcdonald's

3.0

About this business

Location details

140 N Reading Rd, Ephrata, PA, 17522, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.02,025 reviews
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Macy Tillman's profile image
Macy Tillman 
5 years ago

Service is slow all hours of the day. 

Gregory Geneux's profile image
Gregory Geneux 
5 years ago
Gregory Geneux's profile image
Gregory Geneux 
5 years ago

Today is the third Time in the last 6 months I have been robbed from the Tarpon Springs store. i am truly sick and tired of going through their drive through and not getting a complete order. Today’s episode was only receiving 2 ten piece nugget order versus 2 20 piece I paid for. I ordered French fries and they were cold. I live less than 5 minutes from there so it should not have been cold. Let’s discuss customer service. So I returned to the store and went inside to speak to the manager and get what was paid for. He was v... read more

Business response:

We're sorry to hear about your order, Gregory! We'd like to get a few more details, so we can follow up on this. Please provide them here: https://www.mcdonalds.com/us/en-us/contact-us/restaurant-feedback.html/facebook. 

Jeff Schrum's profile image
Jeff Schrum 
5 years ago

just came threw there rude people no smiles no eye contact 3 different ones mumbling the bag was tossed at me and walked away i will take my money elsewhere 

Business response:

That's not the experience we want for our customers, Jeff! To help address this, please reach out at https://www.mcdonalds.com/.../restaurant.../facebook with a few more details. Thank you. 

Rose French's profile image
Rose French 
5 years ago

I waited was asked to pull around because they were making fresh fries and quarter pounder and guess what my friend were cold and my burger which I paid extra for extra cheese didn't have extra cheese and my coke was flat and they went back in and got me a different soda. but guess what fries were cold. from now on I'm checking everything before I leave. 

Mark Slusar's profile image
Mark Slusar 
6 years ago

My order seems to get messed up more times than not. Missing food togo order. Now I remember why I orginally stopped going happening over and over again. 

Debbie Wood's profile image
Debbie Wood 
6 years ago

they just gave me my drink and food and then asked me to pull into slot 1 because they are making fresh cookies. UNACCEPTABLE. WORST McDonald's EVER!!!! 

Ryan Crites's profile image
Ryan Crites 
6 years ago

dreadful!!! hell whole !!!! 🐀☠️ crack house , slaughter house The Gutter !!! Tweaker snitch Wanna be tough guy Central!!! nasty food bugs and no professionals caught one of there kids outside my car trying to steal something!! 

Steve Putman's profile image
Steve Putman 
6 years ago

just got a happy meal for my daughter fries chicken nuggets all thrown in from what I can assume was from 20 feet away. they were dumped upside down in the box thank you for that. on top of how slow they are its ridiculous. 

Frequently asked questions about Mcdonald's

How is Mcdonald's rated?

Mcdonald's has a 3 star rating with 2,025 reviews. 

When is Mcdonald's open?

Mcdonald's is open now. It will close at 6:00 p.m. 

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