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Mcdonald's
- Restaurants
- Ephrata, PA
About this business
Location details
140 N Reading Rd, Ephrata, PA, 17522, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Place is a joke and management does nothing! We'll see what corporate has to say. Maybe a visit or 2 by them would be a good thing.
Worst mcdonalds ever. They gave me under cooked chicken nuggets and soggy white colored fries. Made me sick�
Fries were cold. All the soda tasted moldy. All the tables were dirty.
Very incompetent staff. Pulled up to the box, was asked 3 times to repeat my order, was told to wait multiple times while placing order. Got to the pick up window and order wasnt ready, manager ( Ricky Lopez) asked me for my receipt, was never given receipt by cashier, manager (Ricky Lopez) came back to widow with one breakfast sandwich, when i ordered 2 for the buy one get one offer. Requested refund and for corp number, unknown team member refused to provide number but gave managers name. Extremely dissatisfied with servic... read more
What a joke. The new kiosk ordering system is awful. While I'm trying to order there are three employees just standing around looking lost. Then I still have to pay at the counter and the kid ignores me. After 20 plus minutes we just left. This place needs new management and to hire people who are not idiots.
Business response:
HI Sarah - thanks for reaching out. Please contact our offices directly at 800-683-5587 to share additional information about your experience so we can look into it further. We appreciate your time.
Deserve zero stars Everytime I come the shake machine is allegedly down in acceptable I worked in food industry and I know what goes on and it is pure laziness stupid an they miss an order of fries in my bag my other fries a spilled out every where . So I go in an they say sir we gave you the fries acting like I ate them so I cop a attitude they give me new fry and I order 3 doubles you gave me 2 single patties rediculous an my sister's salad I ordered you don't put lid on correctly an it spill all over bag
Business response:
Hi Samantha - thanks for taking time to reach out. We invite you to contact our offices directly at 800-683-5587 to share additional information on your experience.
Frequently asked questions about Mcdonald's
How is Mcdonald's rated?
Mcdonald's has a 3 star rating with 2,006 reviews.
When is Mcdonald's open?
Mcdonald's is closed now. It will open tomorrow at 9:00 a.m.
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