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Maxwell Ford

4.4

About this business

Maxwell Ford invites you to visit our car and truck dealership in Austin, TX. Our team members are standing by to provide you with some of the best deals near you on Ford cars, trucks, and SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Austin area's most trusted Ford dealers. ESPAÑOL Maxwell Ford le invita a visitar nuestro concesionario de autos nuevos y usados en Austin, TX. Visítanos hoy para carros Ford y trocas, camionetas y SUVs, así como servicio co... read more

Location details

5000 S I-35 Frontage Rd, Austin, TX, 78745, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.412,227 reviews
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Sheradin King Barnes's profile image
Sheradin King Barnes 
5 years ago

Their service department left the oil cap off my husbands truck after an oil change and refuse to do anything to make up for their mistake. Brand new truck now has a check engine light and we have no idea if it will be a reliable vehicle for him to travel in for work back and forth from Dallas. Shame on you Maxwell Ford 

Dawn Goertz's profile image
Dawn Goertz 
5 years ago

We paid cash for a truck in the beginning of April. It took the threat of a lawsuit to get them to actually process the title transfer. I verified with Travis County the application was submitted last Friday, June 7. This is over two months, which is illegal. They swore for over two months that it was processed and that it was because Travis County was backed up on processing transfers. After multiple phone calls (10-12) we finally got confirmation that the title is now in his name. DO NOT do business with this place. 

Business response:

Dawn, I tried explaining to you that your license plates were in a cue (Web Dealer) to be processed by Travis County last week when you called in. I reached out to our title department and they were able to get you bumped up in line, but you hung up the phone before I could finish explaining that. I am glad we were able to get this resolved for you, and I am sorry Travis County was a little behind in getting your vehicle registered. Thank you, Dustin Krieger Finance Director dkrieger@maxwellford.com 

Brittany Campos's profile image
Brittany Campos 
recommend  Recommended
5 years ago

Everyone is always so nice there and eager to get things done. 

Kery Ladik Timlin's profile image
Kery Ladik Timlin 
recommend  Recommended
5 years ago

Needed to take my Flex for a very overdue recall. I was pleasantly surprised that it only took an hour! The guy that helped me was really nice and kept me informed the whole time I was there🙌🏻👍🏻 

Anthony Barrios's profile image
Anthony Barrios 
recommend  Recommended
5 years ago

Travis Chavira worked extremely hard for us and went above and beyond our expectations. Would recommend anyone in the market to talk to this man! 

Emran Omar's profile image
Emran Omar 
recommend  Recommended
5 years ago

Nice peoples,providing good customer service 

Kevin Bowen's profile image
Kevin Bowen 
5 years ago

Terrible experience. Went for a car advertised that is no longer available, and is still advertised. Showed me a different vehicle, priced it out. Sales guy then sends me a text today telling me about the great deals this weekend and when I told him your competition has you beat the response is “sorry you can’t afford it”. Easy way out to attempt to insult people I guess. I’ll be buying my fleet vehicles elsewhere. 

Kyle Rowin's profile image
Kyle Rowin 
recommend  Recommended
5 years ago

Jackie is by far the best advisor 

Juan Osvaldo Reyes Pedroza's profile image
Juan Osvaldo Reyes Pedroza 
recommend  Recommended
5 years ago

exelente atencion, Damián gracias. 

Frequently asked questions about Maxwell Ford

How is Maxwell Ford rated?

Maxwell Ford has a 4.4 star rating with 12,227 reviews. 

When is Maxwell Ford open?

Maxwell Ford is closed now. It will open tomorrow at 9:00 a.m. 

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