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Marquette Management
- Property Management
- Naperville, IL
About this business
Marquette Management provides exceptional apartment living in Florida, Illinois, Indiana, Michigan, Minnesota, Tennessee and Texas. Founded with the mission to redefine the quality of life through extraordinary customer service, Marquette has remained focused on its vision to be the best place to work, live and invest. Whether you are looking for a home, a career or a business opportunity, we look forward to hearing from you!
Location details
135 Water St 4th floor, 4th floor, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RUN FAR FAR AWAY FROM ANY PROPERTY OWNED BY MARQUETTE!! This company lacks customer service and any sense of urgency, when it comes to taking care of their tenants. My husband and I are dealing with a health code violation in our unit and have been displaced, going on 5 weeks. We’ve gotten everything but answers, including the run around with inspectors who have visited our unit. Property management doesn’t have answers, the 5 different companies that came out have no answers, there’s shockingly no paperwork that’s been exch... read more
Business response:
Amanda, thank you for your candid feedback. We are working with the onsite team to review and resolve the concerns in your apartment, and we are also investigating your interaction with our corporate staff. This is certainly not our standard, and we appreciate you bringing this to our attention.
RecommendedFriendly and responsible for the residents
Business response:
Thank you for your review! We appreciate your feedback. Have a wonderful day!
The tenant in the unit directly above mine has been urinating onto my balcony since on or around December 28, 2019. After numerous attempts to remedy this issue, no action had been taken by staff and no one has followed-up with me. Not only is part of my unit now unusable, but in light of the Coronavirus pandemic, using my balcony poses a material health risk. In addition to the numerous urination indecents between December 28, 2019 and March 12, 2020 the following matter is at issue: On February 29, 2020, as I was standing ... read more
The most frustrating customer service experience I have ever had (or lack of). Not only did I not receive an email or a message reply, I left a voicemail for the regional manager which has never been returned. Do you only care for your tenants until they move out?
Business response:
Julia, thank you for sharing a review. We understand you have been in contact with LeAnn, the regional manager for Valley Creek. She is the best point of contact, but we invite you to call our corporate office with any additional concerns. You can reach Marquette Management at 630-320-0550. Thank you and have a great weekend!
Horrible management. Moved out and are charging us for carpet replacement when we were told when we moved in it was not new and now are saying it’s worn out and have to replace the whole carpet. They would not do anything to lower our balance and are keeping our deposit on top of that. Would not recommend moving into Willow Crossing with this management company!
Business response:
Cecilia, thank you for sharing your experience with Marquette Management. We know you've been in contact with the property manager Jim, but feel free to reach out to our office with any outstanding concerns. You can reach us 630-320-0550. We look forward to speaking with you!
Business response:
Eileen, we're disappointed to see a 1 star rating for Marquette. Please reach out to us at 630-320-0550 so that we can discuss any concerns. We look forward to speaking with you!
Ann Arbor MI. $1,300/month + 200 IN JUST utilities. The new manager responded to problems when brought to her but no one else reacted.balcony taken down and replaced two weeks of furniture and plants in the living room dining room. 16 days no toilet. 14 days no bedroom because of black mold and the closet had to be ripped out. woke up to men in Hazmat suits and masks in the apartment. I am not a grumpy person, but now I am taken advantage of. I was given $500 for the bathroom..but the bedroom has now extended for two more we... read more
Business response:
Tom, thanks for sharing a review. Please reach out to us directly at 630-320-0550 so we can gather more information. We look forward to speaking with you soon.
Most heartless property management company!! Whatever you do don't expect any act of kindness or help if you happen to fall on hard times! The Marquette Cares program is just so they can put on a front.
Business response:
Crystal, we're sorry to see a 1 star review. We welcome the opportunity to speak with you about your experience at a Marquette managed property, including the details of our Marquette Cares program. Please give us a call at 630-320-0550.
Frequently asked questions about Marquette Management
How is Marquette Management rated?
Marquette Management has a 4.1 star rating with 250 reviews.
When is Marquette Management open?
Marquette Management is closed now. It will open at 9:00 a.m.
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