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Maracay Homes

1.9

About this business

Location details

15279 N Scottsdale Rd, Ste 300, Phoenix, AZ, 85254, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.984 reviews
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Mason G's profile image
Mason G 
2 years ago

The man who refused to give me his name, that works at the main office in *************, **. I showed up today to put an offer in on an available home in the neighborhood. He walked right passed me without even acknowledging my presence, then proceeded to joke about my appearance with another associate. I was in Jeans and a hoodie. The representatives arrogance and judgement lost our business. We will take our money elsewhere. 

Bryce E's profile image
Bryce E 
2 years ago

If I could give 0 stars I would. Purchasing this home was a nightmare from the start. Not wanting to take my VA loan pushing back our move in date, failing to tell us that we need to lock in our interest rate. C*** company. Oh and the craftmanship on the house? C*** weve have 2 major leaks in 6 months, walls that werent done painting, no permanent garage doors but dont worry phase 4 got theirs before we did (they dont even live in the houses yet) theyve had to replace a brand new AC unit 3 months into living here. Ruined my ... read more

Rita R's profile image
Rita R 
2 years ago

Worst experience ever with Tripointe homes. Please boycott Tripointe homes. 

Business response:

Good afternoon. *********************** is not a customer of **********************. Further, Tri Pointe Homes does not currently build in the ************** provided. With such limited information, Tri Pointe cannot possibly provide a meaningful response. If ************** would like to offer additional information as to her negative review and experience, Tri Pointe would be able to respond more productively. Thank you. 

Molly M's profile image
Molly M 
2 years ago

I am in the process of closing on a Tri Pointe home in the ******* neighborhood of **********, **. Due to supply chain issues, we chose to go with a spec house rather than waiting to see if a custom build was possible. During one of the pre-drywall walk throughs we discussed the possibility of ordering a front door with a window rather than the standard door that was originally in the contract. This change was approved and we were allowed to select a new front door. I was very excited about this. However, fast forward a few ... read more

J Laurie's profile image
J Laurie 
3 years ago

If I could give less than one star I would. We bought our dream home from Tri pointe. Everything that could go wrong has and they never fix anything. Weve had stuff needing to be fixed since we moved in 7 months ago still not fixed. List too long to share, lights handing by wires, doors wont close, faulty PRV flooded bottom floor of house, constant electric wiring issues, sound equipment installed incorrectly and missing parts we paid extra for. Paint on stairs started wearing down within a month and look awful now. Garage d... read more

Supratman H's profile image
Supratman H 
3 years ago

THE WORSED BUILDER I HAVE EVER HAD.MOVE IN 3 MONTHS AGO SOME REPAIR HAS NOT BEEN DONE NOTHING BUT EXCUSES I THOUGHT BUYING NEW HOME OVER 1 MILLION HAVE A BETTER CUSTOMER SERVICE 

Trisha p.'s profile image
Trisha p. 
3 years ago

Do not buy from them!!!!! We purchased a half a million dollar home in June 2021. Weve had so many issues. Our warranty work hadnt been done and were now going on a year being in the house. Our AC unit went out and weve been dealing with 100+ degree days in ********, this has been a miserable nightmare. They couldnt even get the hvac person here for a whole month because its not considered an emergency!!!!! So ridiculous. DO YOURSELF A FAVOR FIND ANOTHER BUILDER. DO NOT BUY A TRIPOINT HOME. 

Vijay R's profile image
Vijay R 
3 years ago

Low quality builder, very bad workmanship and materials . They installed a very bad granite counter top with poor workmanship on the seam . Sales told us it will be taken care with in a month but now they are saying it is all up to thier standards and cannot do anything and pointing fingure on the suppliers and vendors . Poor quality insulation cant use one bedroom due to ac unit noise running outside of the home .and many more problems . Whole house vibrates when dehumidifier starts . 

oran a.'s profile image
oran a. 
3 years ago

I signed the contract of this home since December 2021 and had the closing date around end of June. Salesperson called me and told me to move closing date toward end of May that I had to follow. Before closing, I asked about all construction parking on my entire street that *** cause difficulty to pass through. They guaranteed that they will not have any issue to get through the house.Today I picked the key and wanted to get into the house. One side of street totally block by construction car and on the other side only one l... read more

Frequently asked questions about Maracay Homes

How is Maracay Homes rated?

Maracay Homes has a 1.9 star rating with 84 reviews. 

When is Maracay Homes open?

Maracay Homes is open now. It will close at 5:00 p.m.  

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