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Mar-Gas
- Propane
- Pueblo West, CO
About this business
Choose Mar-Gas as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy.
Location details
805 E Enterprise Dr, Pueblo West, CO, 81007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Please do not use this company and save yourself the headache. I have ordered from Amerigas three times since moving into my house in April 2020. Once in April, October, and December and each time they either deliver on the last business day because I kept calling or they miss their delivery window. Everyone I speak to seems to have a different answer as to what is going on. I was actually told by a representative it would be a good idea to get a hotel room because they would not deliver in time and wouldn't give me a date t... read more
Woke up Monday, 1/11/21 to the house being 54 degrees. My 1.5 yr old and 4 yr old woke up at 5am screaming because of how cold they were. My son's hands were freezing and purple. After a couple hours of warming the kids up, and after realizing we were completely out of propane (even though we're on the auto-refill program), I had to get space heaters just to keep us a little warm, which cost an arm and a leg not to mention the amount of times these shorted out the fuses and once the whole entire house fuse. Well it's now bee... read more
Worst service ever, I placed an order on the second of December and I was told it take two weeks to deliver. But it took a month, the I called to have an inspection and they won’t answer the phone.
Just spent an hour on the phone with AmeriGas asking that they send me my overpayment of 123.00$. Agent indicated that they were unable to refund me the over payment (miscalculated by their customer service agent when determining the amount based on the fill percentage) unless I switched propane companies. I would STRONGLY SUGGEST you look elsewhere for your propane company. I’m already looking to switch.
So right from the start Amerigas Customer service lied to me. I was never told that I would have to wait 14 business days to receive a Will Call gas order. They dont care if you run out of gas. This is the third time I have paid for propane and had to wait. Also if you get below 10% even though you ordered gas at 30% and they take weeks to deliver they charge you a leak test of $150. Which is fraud. They rip you off as much as possible. And they charge 4 extra fees per order that NO other company charges. DO NOT USE HERITAGE... read more
If i could give a negative five star I would. DO NOT USE THIS UNRELIABLE SOURCE FOR YOUR PROPANE NEEDS, WILL NOT FULFILL NEEDS OR EXPECTATIONS, YOU WILL BE LEFT WITHOUT PROPANE!!!!! This company is horrible, currently been out of gas and calling for emergency fill for five days now and yes I did say currently waiting. Can not get any honest answers from any cutomer service. On day five trying to get delivery customer service actually hung up and disconnected the phone call. This is actually after being on hold for over half ... read more
Truly the worst service I have ever experienced. It takes hours of wait time to get someone on the phone and they switch you to someone else only to get disconnected. The price for propane is 60% higher than the competition. Do not do business with this company.
Awful company. The employees are rude and untrained. I paid almost $900 and then they charged me an additional $371 and overdrafted my bank account. Then told me there was nothing they could do. I did not authorize this payment. I also did NOT authorize an online account being created or the representative changing my bill to auto pay. The one agent I had tried to say I was always on auto pay, but I have bills proving the contrary. I am so unsatisfied with this company if there was another option is pay more to never deal wi... read more
Just spent an hour on the phone trying to get AmeriGas to send me the credit on my account....$123.00! Agent told me that unless I switched propane companies that the credit would stay with them and they would not return my money. It was their agent that miscalculated the amount I would owe for the fill based on the current tank level. All they said was that they were “sorry”. I wish Heritage Propane had never sold out to AmeriGas.....HORRIBLE customer service. Find a different provider if you can.
Frequently asked questions about Mar-Gas
How is Mar-Gas rated?
Mar-Gas has a 1.5 star rating with 786 reviews.
When is Mar-Gas open?
Mar-Gas is closed now. It will open at 7:00 a.m.
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