This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Mar-Gas
- Propane
- Pueblo West, CO
About this business
Choose Mar-Gas as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy.
Location details
805 E Enterprise Dr, Pueblo West, CO, 81007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We went to exchange 2 propane tanks at a Walmart. They have a self serve machine. We got one no problem. Paid for the second one and the "new" tank was empty. Tried again. Another empty tank. We paid for 3 refills at this point and left with 1. My husband and I both tried calling their "24/7 customer service line" and have waited on hold for 30 minutes and an hour and never spoke to a person. There is no other way to resolve this. No email, no other phone numbers.
Worst customer service. I had to pay $200 to expedite a delivery I placed 10 days prior. They couldn’t give me an estimated delivery time either. Their prices were much higher than other places.
Corporate AmeriGas has totally abandoned serving customers and employees. Used to be a good company.
They're a terrible company. They do not meet their SLAs. Their customer service reps cannot answer a single question. They just say, "i can't access that information." It doesn't matter what you ask. Their prices do not reflect horrible service. They cannot be called a propane company; they never actually deliver propane. Now they aren't even answering the phones. There is no way to cancel my service and that's obviously by design. This company is nothing more than a scam.
They don't deliver your propane on time. They charge too much especially for the service you get. I called the number and the automated system said my delivery would be on the 3rd it is now the 6th and no propane.
Worst company ever I still haven’t received my gas which was put in as an emergency cuz I ran out before they delivered 3 days now no gas and it’s in the teens at night Don’t go through these people I also spent 2 days on the phone trying to speak to a supervisor which I still have not talked to one!!!!!!
Charged me $300 (!!!) for an emergency delivery within the next 24 hours. That fee is outrageous, but whatever, my bad for letting the tanks run out, right? Well, it is now 48 hours later and I still have no heat and no assurance of getting heat before the weekend with lows projected to be in the single digits. I have made multiple follow-up phone calls where you get patched through to a call center that most likely isn't even owned by AmeriGas so there is literally no direct way to contact them. The call center people are p... read more
Terrible customer service. I cancelled my service with Amerigas three months ago, and have been unable to get them to remove the 500 gallon propane tank on my property. Two of my neighbors have the same problem, and one of them has been waiting for close to 6 months.
Ordered gas on 1/22/2021, and advised it would be here by 2/5/2021. Three phone calls today alone and being told it would be here today and still no delivery. Below 3%, and have turned off heaters for last two days. Horrific customer service. Do not use them
Frequently asked questions about Mar-Gas
How is Mar-Gas rated?
Mar-Gas has a 1.5 star rating with 786 reviews.
When is Mar-Gas open?
Mar-Gas is closed now. It will open at 7:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com