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Mall of Georgia Ford

4.3

About this business

As a multi-time Ford Top 100 dealer, we know what it takes to deliver a superior experience. This elite recognition is given to Ford dealerships that achieve high customer satisfaction scores and excellence in operations. Since 2002, our car dealership in the Atlanta area has provided an exceptional selection of new and used cars, trucks and SUVs. Our dealership also includes a Ford service center that’s staffed with factory-trained technicians, and equipped with manufacturer tools and OEM parts. In addition, we have a... read more

Location details

4525 Nelson Brogdon Blvd, Buford, GA, 30518, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.34,121 reviews
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Ken Harp's profile image
Ken Harp 
recommend  Recommended
4 years ago

An excellent car buying experience. Everyone from start to finish was most helpful and nice. I had contact with at least 5 different people and all ended up being a positive experience. John Fike, December and Jennifer Slaughter were excellent on the sales end. At the end of the process, Ken Brewer was so patient and helpful, answering all my questions and explaining things on the finance end. I would definitely return to buy another car.👍 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

Casey Smith Blades's profile image
Casey Smith Blades 
recommend  Recommended
4 years ago

Great experience! Kenneth Guillory was a fabulous help to us. It was very straight forward and fast! Thank you guys so much! 

Business response:

Thank you for your positive feedback! 

John Nañez's profile image
John Nañez 
4 years ago

BEWARE of shady practices at the ford service department! I brought in my F150 truck to the Ford Service experts for a second opinion after a mechanic told me my truck had head gasket issues and needed a new engine. The Ford Service department diagnosed my truck and told me they had “good news, it wasn’t the head gasket”. They told me it was the intake manifold. They charged me $2000 for that repair. I went ahead with the expensive repair because they’re the Ford experts and would know what the actual issue was over just a r... read more

Business response:

John, we appreciate that you trust us enough to work on your vehicle. We can understand that this must be frustrating. Please reach out to Sterling Oliver at 678-288-5979 or Soliver@mogf.com to discuss what we can do to help. 

Matthew Carter's profile image
Matthew Carter 
recommend  Recommended
4 years ago

Mall of Georgia ford made everything easy, simple, and straight forward. All of the associates were extremely pleasant to work with. I was able to do everything through the phone and pick up my car when I touched down in Georgia. Great service and a great family over there at MoGF. 

Business response:

We appreciate you taking the time to leave us a positive review! 

Linda Reynolds Robertson's profile image
Linda Reynolds Robertson 
recommend  Recommended
4 years ago

I went in on a Sunday afternoon around 1:45. Just looking, walked out at 4:30 with a 2020 Ford Escape, It was wonderful, Everybody was so friendly. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

Jason Bishop's profile image
Jason Bishop 
recommend  Recommended
4 years ago

This latest truck was my 3rd purchase from Mall of GA Ford. Every time they have been wonderful to work with. From sales to management and finance, everything is smooth. The times I've gotten service here that department is also well run. Looking forward to my next purchase in the future from them! 

Business response:

Thank you for your positive feedback! 

Chelsea Mason's profile image
Chelsea Mason 
4 years ago

Don’t buy a car here with a scratch. They’ll say they will fix it (but will really keep jerking you around and do nothing about it!). Was very happy until they showed how much they truly do not care. 

Business response:

Chelsea, we are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about this. At your earliest convenience, please contact Lindsey Frazier at lfrazier@mogf.com. 

Cyndi Clemens Smith's profile image
Cyndi Clemens Smith 
recommend  Recommended
4 years ago

My hubby and I purchased our new FX4 last month and the backup camera was bad. He called in and they quickly ordered the new one. We took his truck in today and dropped it off at 9am and they quickly did the repair and we were in and out in under three hours. This is excellent customer service as always. Keep up the great work y’all !!!! 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

Bryan Eichenbaum's profile image
Bryan Eichenbaum 
recommend  Recommended
4 years ago

Excellent purchase experience and highly recommend. Buy with confidence. 🏆 

Business response:

Thank you for your positive feedback! 

Frequently asked questions about Mall of Georgia Ford

How is Mall of Georgia Ford rated?

Mall of Georgia Ford has a 4.3 star rating with 4,121 reviews. 

When is Mall of Georgia Ford open?

Mall of Georgia Ford is closed now. It will open at 7:00 a.m. 

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