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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
As a multi-time Ford Top 100 dealer, we know what it takes to deliver a superior experience. This elite recognition is given to Ford dealerships that achieve high customer satisfaction scores and excellence in operations. Since 2002, our car dealership in the Atlanta area has provided an exceptional selection of new and used cars, trucks and SUVs. Our dealership also includes a Ford service center that’s staffed with factory-trained technicians, and equipped with manufacturer tools and OEM parts. In addition, we have a... read more
Location details
4525 Nelson Brogdon Blvd, Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
So I am a working father with a family of 4. A working class family on a budget. We have a family car that we purchased from Mall of Georgia Ford in 2016. A Ford Edge Sel with their platinum 100K extended warranty. In hindsight I wish we would have around, but we needed a car quick and love the Edge. This place is SHADY from the sells floor to the service department. They run your credit with over 40 different lenders ( mind you to get a good rate) but it dinged our credit wi...Continue Reading
RecommendedA few weeks ago I was on my way to purchase a truck from a smaller Ford dealership. I tend to not like the bigger dealership. my wife found a truck lime I was looking for on MOGF website so reluctantly we stopped by there first. Glad I did. The truck had 1,000 less miles and was cheaper than the truck.i was going to purchase. A short time after we arrived , I was driving home in my new truck. The sales team was great, the finance department was equally great. I'm extremely happy with my purchase. it is a certified pre owned ... read more
Business response:
Thank you for your positive feedback!
All day event... that still took days to straiten out... The lady that did all the paperwork for the bank... well let’s give Jessica -0 on a scale of awful... I had to call her 2 times to get the paperwork sent thru to the bank, she assured me it was done, it was Not! I had to go above her... Kevin got the job done... but this was only days and days after purchase, and me staying in top of it! The final straw was yet another (6 in total)... threat from bank to begin return car process... and Jessica sent me an email, not a p... read more
Business response:
Kathy, we appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. At your earliest convenience, please contact Lindsey Frazier at lfrazier@mogf.com.
My experience..... same old dealership games I've always disliked. I was handed off to an incompetent sales person who also didn't understand to distance himself in a pandemic. They made something that should take 1.5 hrs hour take 5 hours of hours of waiting and signing paperwork and trying to sell me things like extended warranty on a brand new car. At least they could have used the time waiting (to line us up for the "finance manager") to go over all the functions on the car but instead our sales person just vanished afte... read more
Business response:
Hello, Bo. We appreciate your feedback. Our goal is to make the purchase process easy for our customers, and we're sorry that your visit took longer than expected. We would love to see what we can do to earn back your trust. At your earliest convenience, please contact Lindsey Frazier at lfrazier@mogf.com.
Well things aren’t going so well with my purchase thus far. Signed contracts on Saturday 10/24/20 on a truck that was at another dealer because the one I made arrangements to test drive was sold. As of Tuesday 10/27/20 they haven’t even retrieved it from the dealer that was “only 30 miles away” I did receive a call to inform me that the truck had 200+ miles on it. WHAT?!?!? How do you make this right???? I followed up today 10/28/20 @ 1:30 PM and was told “they are on their way to get it and once back at the dealership they ... read more
Business response:
Michael , customer service is our top priority and we want to see if we can address your issue. At your earliest convenience, please contact Lindsey Frazier at lfrazier@mogf.com.
I was impressed with the honest service received and plan to return to make this my home dealership for all my maintenance going forward.
Business response:
We appreciate you taking the time to leave us a positive review!
Fast, friendly service! What more can I say. I got everything I wanted an didn’t have to spend the whole day there getting it.
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Great group of folks. I would recommend purchasing a vehicle here.
You sold my retired parents a brand new truck. By they time they got home, the A/C was broken. You say there is a nationwide shortage of the compressor and you cant replace it. They traded in 2 luxury vehicles and paid the difference in cash. You have screwed them. Oh, and now the alarm sensors on the sunroof set off the alarm all night long. This needs to be made right, before we reach out to the media.
Business response:
Calloway, thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your parent's situation in further detail. At your earliest convenience, please contact Lindsey Frazier at lfrazier@mogf.com.
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.3 star rating with 4,372 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is open now. It will close at 8:00 p.m.
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