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Mag Instrument, Inc.
- Business Services
- Ontario, CA
About this business
Mag Instrument is one of the leading manufacturers of the Maglite flashlight in the United States. The company provides products throughout Europe, Asia and South America, as well as Japan and Germany. It also offers products under the Mini Maglite brand. Mag Instrument has more than 800 employees. The company provides products in various shapes, styles and sizes. Its collection of special products includes Solitaire flashlight and Victorinox Swiss army knife. Mag Instrument also offers a variety of gift items, including key... read more
Location details
2001 S Hellman Ave, Ontario, CA, 91761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 3:30 p.m. | |
| Tue | 7:00 a.m. to 3:30 p.m. | |
| Wed | 7:00 a.m. to 3:30 p.m. | |
| Thu | 7:00 a.m. to 3:30 p.m. | |
| Fri | 7:00 a.m. to 3:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
contacted Maglite for a warranty issue and the lack of service rep quoted me a price that would cost me more than buying a Maglite flash lite. Life time warranty my as#. I have lost all respected for a company I thought of as quality. My Name Is Michael Henry And I will Never Buy Another Maglite product.
Business response:
Mr. Henry, we apologize for any inconvenience. Please send a direct message with your contact information via our website feedback and we will have one of our service managers contact you directly. http://maglite.com/support/contact
I have an LED Maglite and I can see from my house all the way to the end of the road which is about 1 1/2 miles. And it is great protection! And I did a photo shoot but there was no professional lights so we used my Maglite and the pictures came out great!!!!!! I will stay with Maglite until I die.
Wll manufactured, great lights, I like the relatively recnt advancements in LED technlogies. I haven't bought one in a while because they do need repair occasionally, an there is no service center within a couple states of me, (Missouri). So this raises the question, what does it take to be qualified to become a Mag-Lite service center?
Business response:
Hello Jerry, we value your commitment to the Maglite brand. Please note that all repairs in the U. S. are handled at our corporate service center in Ontario, California. If you have any questions or need additional information please call our service center at 800-283-5562 (M-F; 7:30am – 4:00 pm PST)
I used my Mag-Lite for years in the red cross. But I have three Mag-Litesnow. Just a "Maggi" is a real flashlight! I still have it and in use! Greetings from Germany
The mini LED flashlights absolutely suck you can't find the correct led to replace one if it's broken so thanks for nothing except for wasting my money
Business response:
Hello Richard, we are sorry to hear that. Please contact one of MAG’s service representatives at 800-283-5562 to discuss what options are available.
Dear Mag-Lite, Bought a Maglite flashlite from Home Depot. After several weeks pass, i opened the plastic packaging, there was a battery that had exploded inside the lite. We call the company, and they are not going to replace the flashlite. Customer services sucks. I can't believe that a big company like this would treat their customer like this. I will not be buying any other lite from this company again.
Business response:
We are sorry to hear that, please contact one of MAG’s service representatives at 800-283-5562 to discuss what options are available.
Every Mag-lite I have ever owned has corroded the batteries and sealed the batteries inside the shaft. Very disappointed.
Frequently asked questions about Mag Instrument, Inc.
How is Mag Instrument, Inc. rated?
Mag Instrument, Inc. has a 3.8 star rating with 309 reviews.
When is Mag Instrument, Inc. open?
Mag Instrument, Inc. is closed now. It will open at 7:00 a.m.
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