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Mag Instrument, Inc.

3.8

About this business

Mag Instrument is one of the leading manufacturers of the Maglite flashlight in the United States. The company provides products throughout Europe, Asia and South America, as well as Japan and Germany. It also offers products under the Mini Maglite brand. Mag Instrument has more than 800 employees. The company provides products in various shapes, styles and sizes. Its collection of special products includes Solitaire flashlight and Victorinox Swiss army knife. Mag Instrument also offers a variety of gift items, including key... read more

Location details

2001 S Hellman Ave, Ontario, CA, 91761, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 3:30 p.m.
Tue7:00 a.m. to 3:30 p.m.
Wed7:00 a.m. to 3:30 p.m.
Thu7:00 a.m. to 3:30 p.m.
Fri7:00 a.m. to 3:30 p.m.
SatClosed
SunClosed
3.8309 reviews
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Camoit Mightyram's profile image
Camoit Mightyram 
7 years ago

UPDATE. 2-30-17 It seems that my complaint went to the top. So they did send me a new cap and spring. They no longer use the old spring and have moved to a stainless spring. So this should stop or slow down the problem of galvanic corrosion .. Original REVIEW I have had a rechargeable Maglight for 20+ years. It has worked just fine. I have replaced the battery pack several times. But over the years the spring and end cap have had Galvanic corrosion (also called bimetallic corrosion). This is from the two dislike materials. I... read more

Carlo Jones's profile image
Carlo Jones 
7 years ago

I really wish MagLite would develop more powerful lights.. Imagine a multi-thousand lumen torch with the smooth body of a Mag, that would be nice, yeah? 

James VanAlstine's profile image
James VanAlstine 
7 years ago

Over the past 30 years I have had various Maglites and they've all been very good or excellent. I currently have a 2 D cell led model and am very happy with it. However, I do wish they would come out with an 18650 battery, high output (1000 lumens) model. 

David Duarte's profile image
David Duarte 
7 years ago

Bought 2 flashlights for work and both were garbage right outta the package id turn them on and they would turn off if shaken at all. Everyone i know that buys these has the same problem. If i could give you zero stars i would. 

Business response:

David, so sorry to hear that, please contact one of MAG’s service representatives today at 800-283-5562 for available options (M-F; 7:30 am – 4:00 pm PST) 

Lisa de Boer's profile image
Lisa de Boer 
7 years ago

Thanks for live up to /compliance with warranty! Made a review on a new Maglite i got back after my old Maglite led broke after years of service! 

Nibson Ferreira's profile image
Nibson Ferreira 
7 years ago

A melhor aqui no Brasil 

Eric Patrick's profile image
Eric Patrick 
7 years ago

For Emergency, Survival, Hunting, Fishing, Camping, Hiking, And Storm. 

Michael Brown's profile image
Michael Brown 
7 years ago

My halogen rechargeable lasted 12 years, then was traded in for the LED version. I recently picked up the rechargeable Mag-Tac. Nothing but quality in my opinion. They have never failed me. 

Mike Vasey's profile image
Mike Vasey 
7 years ago

I received one of these as a gift. It cost a lot at the time as I saw it in the store later on. I've been looking at it on my shelf for 3 years now. Defective switch right out of the box. Never lit a thing. No quality control, no response from the company on parts or service. Don't buy. 

Business response:

Sorry to hear about your experience, please contact MAG’s corporate service center at 800-283-5562 (M-F; 7:30 am – 4:00 pm PST) 

Frequently asked questions about Mag Instrument, Inc.

How is Mag Instrument, Inc. rated?

Mag Instrument, Inc. has a 3.8 star rating with 309 reviews. 

When is Mag Instrument, Inc. open?

Mag Instrument, Inc. is closed now. It will open at 7:00 a.m. 

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