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Mac Haik Dodge Chrysler Jeep Ram is located off I-45 in Houston and is in a prime location whether you'd like to buy or lease a new Jeep or Ram or schedule Chrysler service or repairs. Visit our Dodge, Ram, Chrysler and Jeep dealership in Houston, TX, to test-drive a new Jeep SUV or shop our used and Certified Pre-Owned Chrysler and Ram vehicles.
11000 North Fwy, Houston, TX, 77037, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | Closed |
Business response:
Hi Scott, we are sorry you did not have a pleasant experience with us. Could you please private message us with your phone number so we can speak further? We would greatly appreciate the opportunity to earn back your business.
Mr. Robert Lounder, at Mac Haik Dodge Chrysler Jeep Ram was very professional and helpful to me. He answering all my questions and concerns I had about repairing the ticking noise in my JK-Wrangler engine. I would always recommend this guy. Awesome customer service and very patient with customers. 😁👍
Business response:
Thanks for recommending us, Tab! Your kind words are definitely appreciated. We hope to see you back again for future vehicle needs! Enjoy your weekend :)
Don’t waste your time with this place. We talked to them about a specific car we were interested in and told them we’d be driving almost 2 hours to get there. They told us come on! We got there just to find out they sold the car we were going to look at.
Great experience in service and in sales. I had to get my car maintenance Eric in Service encouraged me to bring it in evening so It could get looked at first thing in the morning. Ezekiel in sales helped me get a loaner for the night. The service was fast and outstanding. Everyone was happy to help. And I was able to pick up my car the next day. Thanks guys.
Business response:
Thank you so much for the great review, Jessica! We're so glad that Eric and Ezekiel took good care of you and that we've now gained a lifelong customer!
Thank you Mr. John for taking care of my problem this morning with the Pro Van. Was so glad it didn't cost an arm and a leg.
My experience at your dealership was awesome. John Arrant was so nice, relaxed, & a pleasure to do business with. We talked about the 300 before my arrival. When my husband & I got there he had the one I wanted to look at up front & waiting. I was very impressed with his knowledge of the 300. It was all because of John that we bought the 300. I love my new car.
Business response:
We are so happy to hear that, Cynthia! Thank you for leaving us some feedback and recommending us to others. We hope to see you back again for future vehicle needs :)
If I set up to meet with a sales rep, that’s who I want to talk to. Don’t shove me off to someone else. At least have the courtesy to meet me and then let me know who can help me. Poor customer service in that. I sales rep that helped was very courteous but brand new. I won’t be going back unless I find a good sale. Poor mgmt practice...
HORRIBLE SERVICE ,,,, my husband and I bought a used car and they charge us $700 to fix all the issues but guess what they did not do anything just stole our money ,,, we left the truck twice in the dealer because they will fix it but the issues still the same and no one knows anything if you ask for information about what they suppose fixed ,,,, obviously nothing, ,,,, we decided to check in another dealer and the problem was that AC was empty of freon so we had to pay to fill it.... Mac Haik Dodge is a big thief and liar,,... read more
Business response:
Melanye, we are sorry to hear about your experience with us. Please know that it is never our goal to be dishonest with a customer. We would really appreciate the opportunity to speak with you directly regarding this matter. Can you please give us a call? Thank you.
I came in for a routine oil change, but also had something wrong with the passenger side tire. Mark Davis told me everything upfront and when it came to my tire repair, the cost was minimal! I was there only and hour and 15 mins. The waiting room is a little noisy with people coming and going but not too loud as I was able to complete some school work. I will return to Mac Haik Dodge each time for oil change.
Business response:
Thank you so much, Kathy! We truly appreciate the review and feedback. We apologize about the noise, but glad you had an overall positive experience. We are looking forward to working with you again :)
Mac Haik CDJ North has a 4 star rating with 480 reviews.
Mac Haik CDJ North is closed now. It will open at 9:00 a.m.
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