Luther Brookdale Toyota's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Luther Brookdale Toyota

4.4

About this business

Message from Luther Brookdale Toyota 

Location details

6700 Brooklyn Blvd, Brooklyn Center, MN, 55429, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.42,634 reviews
Select a rating
Lucia Anderson's profile image
Lucia Anderson 
6 years ago

I had a really great experience purchasing my car here. 

Business response:

We are happy to hear you've had a great experience purchasing your car from us, Lucia! Let us know if there's anything else you may need. 

Gordon Johnsrud's profile image
Gordon Johnsrud 
recommend  Recommended
6 years ago

A good place to buy or lease. Our sales person (Diana) was very kind and knowledgeable. She guided us through the end-of-lease, to purchase process and it didn’t take all day. The financing/paper work went very smoothly & efficiently too. A good car buying experience! 

Business response:

We are so glad you enjoyed your experience with Diana and the team! It is our pleasure to serve you. Let us know how we can help in the future. 

Nicole Shannon's profile image
Nicole Shannon 
6 years ago

Dealer mislabeled the model on the used car I was purchasing on both the website and actual vehicle. The sales manager Abdi was extremely rude when I asked about the KBB data which was stating lower prices due to the incorrect model. They pulled another “updated” comparison report for me which was obviously wrong as it also stated prices way above their own KBB rating they printed on the actual car. They took no accountability for this oversight and tried to make me feel like an idiot instead. The finance manager was also ve... read more

Business response:

Hi Nicole, thank you for your comment. We are sorry to hear that your experience at our store was less than satisfactory. We want to send this to management right away. When you have a moment, please send us your phone number in a private message. Thank you. 

Craig Frailin Evans's profile image
Craig Frailin Evans 
recommend  Recommended
6 years ago

I've had consistently good care and service. Thanks Brookdale Toyota! 

Debbie Doty's profile image
Debbie Doty 
6 years ago

Friendly as you walked in the door. Great service from all! Bill was awesome! 

Business response:

Thank you for your kind words about, Debbie! We are pleased that you had a great experience and look forward to serving you again in the future! 

Brad Banks's profile image
Brad Banks 
6 years ago

Business response:

Brad, we appreciate your great rating of our services as a whole here at Luther Brookdale Toyota. It's customers like you that make it all worth it! 

Gary Bimson's profile image
Gary Bimson 
recommend  Recommended
6 years ago

5 Stars Great service department. Only does the work I need. Been going to them for years. 

Business response:

Gary, thanks so much for the kind words about our service department as a whole! It's customers like you that truly make it all worth it. 

Dan Schaenzer's profile image
Dan Schaenzer 
7 years ago

When buying a used car beware of the safety feature they call “Pulse”. It’s a $299 feature that is a simple Software upgrade. When asked to remove it they will put it back on the total expense for the car. Sleazy sales tactics! 

Brian Fury's profile image
Brian Fury 
7 years ago

my wife and I test drove a 2018 rav 4 and a cerrolla and it was july 2 and the sales man tom hunt told us today was the last day of the sale and I knew right there he was dishonest as a lawyer or politician. the sale went on until the 9th.then he said Toyota gave a thousand back when it was actualy 2000 so was he going to pocket that other 1000? I ould not ever try to shop there unless they fire this CROOK!!!! 

Business response:

Hi Brian, thank you for sharing your experience with us. We will pass this information on to store management. 

Frequently asked questions about Luther Brookdale Toyota

How is Luther Brookdale Toyota rated?

Luther Brookdale Toyota has a 4.4 star rating with 2,634 reviews. 

When is Luther Brookdale Toyota open?

Luther Brookdale Toyota is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com