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Lowe's Regional Office
- Home Improvements
- Plano, TX
About this business
The location is a Lowe's Regional Office. Give us a a call at (800) 445-6937 or check out www.lowes.com to find a location near you. Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner st... read more
Location details
5700 Granite Pkwy #840, #840, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If there was a rating for ZERO stars I would choose that. We have spent THOUSANDS of dollars in this store. 90% of our experiences have been HORRIBLE!!! Customer service is terrible. We went in to buy a weed eater and the guy said they were up in the rafters and needed a ladder to get one down and walked away texting on his phone and never returned, we had to get another guy to get it down. I brought up a plank of wood with no price tag on it and the girl just looked at me with a smart attitude and said I can do anything if ... read more
This is the most unprofessional, low class, rudest Lowe's I have ever been to. We own a business and shop at many Lowe's all over DFW but this has be the full of the most lazy and unhelpful people. We have had to go to this location several times during the time we have been completing the project we are on down the street from this location and every single time it's a mess from the attitude of the women that work there to the women managers! I am a woman myself so I can say this and these women have horrid attitudes and th... read more
Terrible service. An order was supposed to delivery to my door 3 weeks ago. I never got it. Called the store multiple times with at least 20 minutes of waiting. Went to store by person twice. Still nobody in the store help or even care
I purchased a dishwasher for store pick up. 3 days later my order disappeared (on an in stock item). I called and they informed me something was wrong with my order so I would have to reorder again. Since I ordered it with gift cards I now needed to wait for a new gift card to be mailed. I told them no that I would pick one up because there is no reason I should have to continue to wait on an in stock item. They said I had to call back the next day because the gift card department was closed. Now they are informing me my gif... read more
Business response:
Lowe's welcomes all feedback and we appreciate the opportunity to further assist our customers.
I ordered some blinds online that were supposed to arrive in 12 business days at the latest. A week after those 12 days II contacte customer service to find out when they would actually arrive. They responded the order had been cancelled and I had been refunded. The company had cancelled the order for some unknown reason and never notified me and only issued a partial refund. I contacted them again telling them about these two issues. A week later I was refunded the balance but received no explanation as to why they cancelle... read more
Business response:
Lowe's welcomes all feedback and we appreciate the opportunity to further assist our customers.
About two weeks ago, my wife and I went into the local Lowes in League City, Tx. to look at replacing our washer and dryer that had been damaged in the Harvey flood. We picked out a washer and dryer and a pedestal for each. When the sales person checked the inventory, we were told that the pieces would be coming from two different locations, but we were assured that everything would be up and running by the end of the day on July 9th, so we agreed and paid for the merchandise. On July 8th, I received a call that one of the p... read more
Business response:
Lowe's welcomes all feedback and we appreciate the opportunity to further assist our customers.
I ordered countertops from Lowe's in Madison Al back in April. Three (3) different individuals came to measure on three different occasions. The range space was measured wrong. The granite is crack and they say it's natural. Finally, two managers, the Sales coordinator and the installer came to my house and they agreed to do the right thing. That was June 19. Pick another granite on June 22nd. Supposed to install June 28 and 29. For some reason I had a feeling something is wrong. I called Lowe's. Guess what? Granite was not ... read more
I ordered large appliances online. The first time, they pushed my delivery date out by one week. Then the day it was scheduled for, they called and said "sorry, we won't be delivering it at this time because we don't have it in stock". I waited one month past the delivery date to actually receive my appliance! This second time, they did it again! They called and said they didn't have it in stock! This is two weeks AFTER I ordered it! The first time, I was able to wait. But this time, I no longer have the luxury of waiting fo... read more
Business response:
Lowe's welcomes all feedback and we appreciate the opportunity to further assist our customers.
We have always had great experiences with Lowe's until now. We recently purchased a new home and all new appliances. They delivered our refrigerator first by itself which was fine. They delivered the stove and dishwasher about a week later with no microwave. The installer had no idea he was supposed to have a microwave and my husband spent about 30 minutes on the phone with Lowe's to figure out why it wasn't included. Apparently they were out of stock and getting a new shipment the next day which would mean another day to sc... read more
Business response:
Lowe's welcomes all feedback and we appreciate the opportunity to further assist our customers.
Frequently asked questions about Lowe's Regional Office
How is Lowe's Regional Office rated?
Lowe's Regional Office has a 1.1 star rating with 415 reviews.
When is Lowe's Regional Office open?
Lowe's Regional Office is closed now. It will open tomorrow at 8:00 a.m.
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