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Lowe's Home Improvement
- Home Improvements
- Chattanooga, TN
About this business
Start with Lowe’s for all of your home improvement needs. Stop by the local Chattanooga, TN Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help!
Location details
2180 Gunbarrel Rd, Chattanooga, TN, 37421, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Terrible!!!!!! Do not get anything that need to be installed from them. Needed dishwasher installed 2 people came out. The first wasnt able to get the dishwasher out. My husband did it but we waited on someone to install it because we paid for installation. You have to call basically all day to speak to someone and they will literally tell you whatever they think you want to hear. Waited 2 weeks just for them to tell us they cant install the dishwasher because its too big. Husband installed it as soon as they left. My husban... read more
RecommendedFriendly & knowledgeable employess
I DO NOT RECOMMEND THIS LOCATION TO ANYONE!!!!! IF I COULD GIVE THEM NO STARS I WOULD, BUT 1 STAR IS THE LOWEST I CAN GO. I paid for a refrigerator in FULL to be delivered to my home 2 weeks from that date. There is a shortage on appliances as many may know. So I had to settle with what they have in the store. I was told that there were 4 in the store and that since I paid in full one would be held for me. They advised that they would call the day before and set up a time to drop off. The day before around 4pm I realized tha... read more
This store is AWWWWFULLLL!!! Do not buy anything online or in this store that has to be delivered!!! getting appliances from here has been an ABSOLUTE NIGHTMARE!!!! They won't answer the phone when you call and they never keep their word as if I am bothering them.. but they sure did process my payment! I am calling the District Manager, store owner all the way to Mr Lowes himself!! I have been in Customer Service for 21 years and never have I been more FURIOUS than I am now!!! Please heed my advice.. I sure wish someone had ... read more
great plants love their selection
I have NEVER had such TERRIBLE customer experience in my ENTIRE life and I’m STILL waiting to hear back on my purchase and problem. I bought a washer and dryer in store almost a month ago, first time delivery it was delivered to the wrong house due to not being listened to during my interactions with the employee checking me out with my purchase, when asking to redeliver I couldn’t because one of the products (stacking kit) I had ALREADY PURCHASED AND WAS SUPPOSE TO BE ON THE TRUCK wasn’t even with my order, they were just g... read more
In July 2020 I ordered wood to replace a back deck. I accepted the fact the delivery was scheduled three day's from the order date. the delivery date arrived. They gave a time between 12:00pm and 4:00pm but came at 9:30am, that was fine. then came the real problems, the two delivery men tried to leave at my nextdoor neighbor's house, although the correct address was on the order. Then the were leaving drywall I never ordered, I pointed that out and they put it back on the truck. them I asked them to verify all of my order wa... read more
On June 7, 2020 myself and my husband went in the Chattanooga Tennessee Gunbarrel Store to purchase a Refrigerator and a Stove. We spent over $3,000 We were given a delivery date of 6/19/2020. Because I had not heard anything concerning the delivery I decided to call for delivery confirmation. I called for 2 hour straight choosing EVERY department they have and NO PICK UP! First, this makes no sense at all!!! I ended up driving to the store where I watch employees standing around, laughing and talking at the Customer Service... read more
I had a fence installed through Lowe's & the contractor told me if I paid him $300 to put the stain on, it would increase the warranty to 10 years. When I called Lowe's to tell them there was a problem with the stain peeling off, he said the fence was only under warranty for a year & I would need to pay someone else to re-stain the fence. I told him they needed to honor what THEIR contractors promised & he refused. Had I known what a load of BS I was given, I could have stained my fence on my own cheaper AND I would have don... read more
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 4 star rating with 2,366 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is open now. It will close at 8:00 p.m.
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