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Lowe's Home Improvement

3.9

About this business

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe's is your headquarters for all building materials. Shop online at www.lowes.com or at yo... read more

Location details

225 Sycamore St, Vestal Center, NY, 13850, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
3.92,175 reviews
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Arshad Fasih's profile image
Arshad Fasih 
4 years ago

Worst customer experience imaginable. Bought a dishwasher which was supposed to be installed today. The installer took the existing (working) dishwasher away but never installed a new one. Later in the day we got a call from Lowes telling us the dishwasher is on back order and will not be delivered until the middle of next month. Our sink now leaks because they took out connections to the old dishwasher. On top of that, the appliance dept didn't pick up the phone for 4 mins 42 secs. Customer service hangs up when I call. Thi... read more

Courtney Rozen's profile image
Courtney Rozen 
recommend  Recommended
4 years ago

My mom and I went to Lowe’s to buy a dishwasher and left not only with a dishwasher but a great customer experience! Tamara in appliances was top notch! She took the time to look up the dishwasher that met the sizes I needed, looked up the reviews and made sure I got exactly what I needed. She was thorough with everything. From start to finish she provided excellent service. She also worked well with her teammate Paige, who was a newer employee, that she was training! We left all smiles and laughs and would absolutely recomm... read more

Lisa Prentice Donovan's profile image
Lisa Prentice Donovan 
4 years ago

I bought a washer and dryer two months ago. Initially they ordered 2 dryers and when I noticed it on the receipt and called them to rectify it, they miscredited my account and double charged me. When I called appliances to speak to the staff member I literally just hung up with, they first told me there was no one there by that name, then said she left for the day, then hung up on me. When I immediately called back to customer service, the guy who answered the phone just mumbled and hung up on me. Then, it took 2 weeks to de... read more

Crystal Sackett's profile image
Crystal Sackett 
recommend  Recommended
4 years ago

Once again our community has stepped up to help the YWCA! We wanted to send out a huge THANK YOU to LOWES in Vestal for Donating supplies to build a Shield for the Front Desk in the Lobby. 

Kristi Winchell's profile image
Kristi Winchell 
5 years ago

Just had the absolute BEST customer service experience this morning with Lowell Manning and John Orum, at the Vestal Lowes by Wallmart, who made sure I not only found what I was looking for but did it with the brightest smiles and attitude. AWESOME!!!! 

Nancy Spacek's profile image
Nancy Spacek 
5 years ago
Jon Gunning's profile image
Jon Gunning 
5 years ago

They rock! Best food ever! 

Mary Mazzara Magnani's profile image
Mary Mazzara Magnani 
5 years ago

I ordered a dryer from Lowe's two weeks ago. I got a call a day before they were supposed to deliver it to tell me there was a "glitch in the system" and that the original dryer I ordered wouldn't be available for another week. They had another similar model available that supposedly could be delivered as originally planned. So I agreed to have that model delivered. I asked to get a phone call the following morning to get a delivery window. Still have not gotten that phone call. I can't believe how hard it is to just order a... read more

Traci Genevieve's profile image
Traci Genevieve 
5 years ago

They never answer their phone!!!!!!! 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 3.9 star rating with 2,175 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open at 6:00 a.m. 

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