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Lowe's Home Improvement

3.9

About this business

Location details

225 Sycamore St, Vestal Center, NY, 13850, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
3.92,240 reviews
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KevinandElisa McCune's profile image
KevinandElisa McCune 
3 years ago

If you are ever unfortunate enough to have to deal with Rodney in the pro department you will be completely disgusted. He is rude and disrespectful. If you’re going to talk nasty about your customers you should be sure to wait until they are out of earshot! 

John Smith's profile image
John Smith 
3 years ago

Stay away.They have zero respect for service workers or fellow local businesses. 

Stephanie May's profile image
Stephanie May 
3 years ago

Horrible customer service. Instead of helping me find the correct drain snake, they told me to leave the aisle so they could use a lift for top stock. I've been in customer service over a decade. You wait on the customer. I could possibly see if they had the aisle partially blocked already but it wasn't. What's even more disturbing is hearing from my 11 year old daughter that 4 women were talking about how I "wouldn't leave the aisle". I left the aisle immediately. Toxic envi… See more 

Emma Kaplan's profile image
Emma Kaplan 
3 years ago

Had a driver with a delivery for one of my neighbors drive THROUGH my front yard to avoid the bumpy dirt road, not once or twice but FOUR times. They nearly ran over my pets gravesite, and they drove over my well lines. Reached out to corporate who determined the truck belonged to this location and said the manager would reach out to me. This was over a month ago.... never heard from anybody. An apology goes a long way these days and this is disgusting behavior. We will not s… See more 

Fred Medeiros's profile image
Fred Medeiros 
3 years ago

Terrible customer service. Repeated inaccurate re-orders on special items. No compensation for arrival of damaged items. Stay away. 

Jens Lamprecht Metts's profile image
Jens Lamprecht Metts 
recommend  Recommended
3 years ago

very disappointed, order a frig Friday that they said was in stock and available for pick-up. then got email today that said will be del Thursday instead of Wednesday. will i called and asked why they gave me a other number it was 3rd party. so called and then told me i would be lucky if i got it in April. so i canceled and went to a family business where i should have went to start with. learned my lesson. 

David Steighner's profile image
David Steighner 
recommend  Recommended
3 years ago

Great team and selection  

Lauren Delph's profile image
Lauren Delph 
3 years ago

I ordered a gazebo. It was in the store on March 1st. We were told that it was supposed to be delivered on March 3rd between 8 and 11. My husband took a whole day off of work and it still has not shown up at 6:01 pm. We called and kept getting hung up on and the M.O.D Shawn said that he was going to call and find out the status of it. We have still not received a phone call back and that was two hours ago. This is the second time trying to order something this lowes and the o… See more 

Josh Kakouris's profile image
Josh Kakouris 
3 years ago

Worst service in appliances. Mike was horrible 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 3.9 star rating with 2,240 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open tomorrow at 8:00 a.m. 

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