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Assisting all eligible veterans and active duty service members with their VA home loan needs.
384 S 400 W Suite 100, Suite 100, Lindon, UT, 84042, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 6:00 p.m. | |
Tue | 6:00 a.m. to 6:00 p.m. | |
Wed | 6:00 a.m. to 6:00 p.m. | |
Thu | 6:00 a.m. to 6:00 p.m. | |
Fri | 6:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
My client has missed 3 closing dates and we still cannot get a direct answer on why the closing docs have not been sent to the attorney's office! I've emailed everyone I can find on the internet in leadership and have yet to get a call or email back. Aweful! And they are suppose to look out for military families? Both the buyer and seller are military. Wow!
Business response:
Renee, We are very sorry to hear about the difficult time you are having with closing. Could you please send us a private message so that we can assist you on our end to take care of this situation? Thank you for reaching out and we look forward to getting your clients into the home loan they deserve!
Zac was a pleasure to work with on my refinance. He was very helpful. It was an easy process and quick as well.
Business response:
Thank you so much, Eli, for your review. It was a pleasure working with you, and we appreciate the feedback!
It was a very pleasant experience. They were very helpful and informative. I would definite do business with them again.
Business response:
Thank you so much, Mr. Jones! We loved working with you, and we are thrilled to hear your feedback! Thank you from all of us here at Low VA Rates!
As another comment stated, the company could and have been at pretty decent and also the company has been awful in another situation. To be objectively critical and fair, "Low Va Rates" may perhaps been above decent across the board. For only myself, they have been quite effective and successful for me and yet this time around they have been deplorable with me. For the record, my situation was a hot mess and thus that made me a hard profile to service; however, my personal financial issues that made me a hot mess profile sho... read more
Business response:
Mr. Andrews, We are very sorry to hear how your experience was this time around. We really strive to give each veteran a positive encounter with us, regardless of how easy or more trying a loan can be. We appreciate the feedback and we want to know what happened so that we can review for potential training opportunities or corrective action. Thank you for your selfless service in the US Navy.
Great people to work with on a loan. They know what they are doing and help you any way they can. They basically take care 90% of work. Mostly can be taking of on the phone. I personally give them 5 stars and high recommendation.
Business response:
Thank you so much, Mr. Brown! We love hearing how well your loan process went! We try to be as efficient as possible so our veterans don't have to worry about anything! Thank you for choosing Low VA Rates!
Low VA rates was very good to us. This was our first VA loan and would definitely recommend them to all veterans. I remember my husband being deployed for so many years and would wonder what our future will be like? Now I see his sacrifice for us and how so many others have dedicated their lives for this great country we live in! Thank you low VA rates for going the extra mile for our military families!
Business response:
Thank you, Reina, for your kind words. We want to thank your husband and all of our servicemembers too by giving them the benefits they deserve! We look forward to working with you again in the future should the need arise!
Great experience from day one to closing. Love the "funny", but informative videos as we worked through the process. Great team effort, great staff, with Garrett leading the charge. More businesses need to follow the pattern established by Garrett and his team.
Business response:
Thank you so much, Kathleen! We love hearing reviews such as yours! Garrett and his team are experts when it comes to home loans, and they show it! We look forward to working with you again should the need arise!
Very quick with no issues. Very friendly and I would recommend Adam Lindquist to help anyone with whatever VA loan needs you have. Excellent and efficient service.
Business response:
We love to hear that feedback! Adam honors his fellow servicemembers with such dedication and commitment. Thank you from all of us here at Low VA Rates for your selfless service in the US Navy!
I didn't think that I could even get a pre-approval letter... let alone closing on a house in 45 days.... you guys are awesome!!!!!
Business response:
Thank you so much, Wesley! It is such a joy when we are able to get Veterans the benefits of owning a home that they deserve! We hope you are settling in nicely, and thank you for choosing Low VA Rates!
Low VA Rates has a 4.7 star rating with 2,184 reviews.
Low VA Rates is closed now. It will open tomorrow at 6:00 a.m.
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