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New and Used Vehicles
5557 US-70, Morehead City, NC, 28557, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 7:00 p.m. | |
Tue | 8:30 a.m. to 7:00 p.m. | |
Wed | 8:30 a.m. to 7:00 p.m. | |
Thu | 8:30 a.m. to 7:00 p.m. | |
Fri | 8:30 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Very good service department
Business response:
Thank you we greatly appreciate your feedback!
I was pleased with the service I received recently.
Business response:
Priscilla, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
I needed service on my F150 truck. Spoke with Arron one of the service people. Very nice, and he got me back on the road in a timely manner. I would recommend Lookout Ford if you need great service.
Business response:
Jim, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
the staff is friendly. they know their jobs. I get suggestions about additional service but not pushed into getting something I can't afford at the moment.
The service department is outstanding. One of the few who call and/or me to remind it is time for an oil change, or maintenance.
Business response:
Paige, we appreciate your feedback of our Staff's outstanding service! Please let us know if there is ever anything else we can do for you! Safe travels!
***Please See Photos*** My door locks stopped working correctly so I took my Vehicle to Lookout Ford in Morehead. I was priced out at $1690.00 to remove/replace 3 failed door lock actuators. I decided a second opinion was in order and scheduled an appointment at another shop. During their vehicle check, they identified and replaced a fuse which resolved the problem. As a result of Lookout Ford's failure to identify a bad fuse, I almost paid $1690 and the problem wouldn't have been fixed. Photos also provided in the below lin... read more
Business response:
Dan, we are so disappointed to learn of this situation you have described. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. Please reach out to us at (252) 247-2132 at your earliest convenience so we can begin working towards turning your experience around, if we still can. We value your business and understand we can always improve so we hope to speak with you soon.
Friendly professional staff.
Business response:
Maureen, thank you for your kind words about our staff! We hope to be of service to you again! Take care!
Great place to buy a new or used car or truck everyone was outstanding. made sure to answer all questions, and took the time with me step by step to find the right TRUCK for me.
I have had warranty repairs with excellent services and full replacement/repair with no questions. I just purchased a new truck and the experience was very positive.
Lookout Ford has a 4.5 star rating with 1,374 reviews.
Lookout Ford is closed now. It will open at 8:30 a.m.
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