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Logan's Roadhouse
- Steakhouses
- Bessemer, AL
About this business
Logan's Roadhouse kind of feels like home. That is, if all your friends are over. And you're kicking back with wood fire grilled steaks, cold drinks, made-from-scratch recipes & some of the freshest ingredients around.
Location details
5000 Bond Boulevard, Bessemer, AL, 35022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible experience with long wait times today!! The restaurant should be closed if they aren't fully staffed to service the customers. We waited over an hour for our food. I asked for a manager twice.....they NEVER came. Two tables who were seated after us (had another server) got their food and left before us as well!! My server advised us that they were short on the floor and in the kitchen.
Business response:
We are sorry to hear this, Angel. Please know that we take your feedback seriously and we will be checking in with the store. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks.
We had my parents 30 year wedding anniversary dinner with y’all. Service was good. They just really need to clean the bathrooms.
waited over 45 minutes on entree then steaks were way over cooked. also was told they were out of a side item after we had waited all that time. if you are hungry ,pick some where else.
Business response:
We are sorry to hear this, Elizabeth. Please know that we take your feedback seriously and we will be checking in with the store. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks.
Love the love the location by my house but we visited family and went to Bessemer, Al and the food was awesome. The service was good and not much of a wait on food.
Business response:
We're really happy to hear this, Marcy. Thank you for taking the time to leave this review. We look forward to serving you again soon.
We went on July 4th. My husband ordered a steak, rare. The steak had no seasoning on it, but he was starving. It took so long to get our food, he choose to smother it in steak sauce than to wait for another. We asked our server to see the manager. All the manager kept saying is, "I'm sorry, I don't know what else to say. " My husband mentioned that the Waitress spilled my tea in my lap. I explained that the Waitress felt horrible, offered to pay for my dry cleaning and offered me a t-shirt, all I declined. It was a accident ... read more
Business response:
We're sorry to hear about your disappointing experience. Please know that we take your feedback seriously and we will be checking in with the store. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks.
Nashville Hot Chicken open face sandwich was good but hot.
Business response:
Thank you for taking the time to review your experience, Anthony. We hope to see you again soon!
Horrible. I tried to give y’all another chance and it was actually worse than my prior bad experience. Worst service I’ve ever had in a restaurant.
Business response:
We are sorry to hear this, Deborah. Please know that we take your feedback seriously and we will be checking in with the store. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks.
We sat up at the bar with Kristin being our bartender/waitress. Jessica had the Ribeye with Sautéed Mushrooms plus Mac & Cheese and she said it was delicious. I had the New York Strip medium rare and it was perfect on the inside & seared on the outside just like it should be cooked. Added Mac & Cheese plus Fried Zucchini. Everything went perfectly!!!
Business response:
We're really happy to hear this, Jay. Thank you for taking the time to leave this review. We look forward to serving you again soon.
Frequently asked questions about Logan's Roadhouse
How is Logan's Roadhouse rated?
Logan's Roadhouse has a 3.7 star rating with 2,686 reviews.
When is Logan's Roadhouse open?
Logan's Roadhouse is closed now. It will open at 9:00 a.m.
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