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loanDepot
- Mortgage Lenders
- Foothill Ranch, CA
About this business
loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans.
Location details
26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
At closing, our attorney pointed out that our monthly payments were incorrectly calculated due to an incorrect escrow amount. We cancelled our refinance since their error would end up not saving us anything on our monthly mortgage payment. However, they refused to reimburse us any fees (appraisal, credit report) even though they were presenting us a false monthly mortgage payment. The customer service after that was abysmal. Our agent was rude, the processing team was indifferent to our situation, and I had to call customer ... read more
The best costumbre service from my loan officer ***************************
Professional manners , very respectful of my time and all my questions no matter what they were. Were explained in great detail and in a laymans way to understanding each detail.
The loan Depot loan officer got my SSN from lending tree and performed a hard inquiry without asking my permission to run my credit. I wasnt even interested in the cash out refi he was trying to sell my on. I was on lending tree looking for HELOC rates. I started getting notifications while on the phone with him that I had a new inquiry on my credit report. I asked if he ran my credit and he said yes and he assumed it was ok. I told him he is supposed to ask permission. I was very upset, and Im writing the credit bureaus to ... read more
*********************** is an amazing loan officer who explained everything and made the whole process as smooth as possible! ****************** provided excellent customer service and responsed to my questions very quickly! I highly recommend him!
I called to apply for a home equity loan, but my Mortgage Banker suggested that I refinance. At first I did not want to, but I'm glad I listened to him and my rate went down from **** to *****, went down from 22 years remaining mortgage to 15 years + paid off all my credit card debts and have extra money left to do some work on my house.
I was quite clear to ************************* of LOAN DEPOT that I was seeking refinance RATE INFORMAION ONLY, but was sent a loan application that was NEVER requested. Never gave permission for them to run my or my husbands credit. Then we receive ADVERSE ACTION NOTICE saying our application was denied because our CREDIT APPLICATION was INCOMPLETE. WOULD NEVER RECOMMEND THIS COMPANY EVER
Application process was very easy and quick. But, beware, once you are approved, you sign the paperwork and get word the loan is funded, it takes them FOREVER to disburse funds and they do NOT communicate that. I closed my loan on 9/4 and today 9/15 funds have still not been disbursed.
Excellent job on a refinance, in particular the loan officer ************************ The property is very non-standard (rural, small luxury house on a large property, plus a manufactured home as well, which seems to confuse a lot of lenders). **** was able to grasp the complexities involved easily and did a lot of extra work to confirm that a loan could go through on it before he would even let me give a deposit. Always kept me up to date on everything, really honest and straight-forward, and also has a very amiable demeano... read more
Frequently asked questions about loanDepot
How is loanDepot rated?
loanDepot has a 4 star rating with 5,902 reviews.
When is loanDepot open?
loanDepot is closed now. It will open at 9:00 a.m.
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