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loanDepot

4.0

About this business

loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans. 

Location details

26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.05,902 reviews
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David A's profile image
David A 
3 years ago

This refi has been, so far the best experience we've had. Ever since we've owned a home, our refi process has always been a difficult experience with numerous phone calls (back and forth) and a ton of paperwork required by the lending company before they can even give us a decent rate. Also, most of our past refi took forever to close (about 2 months). We were in the process of refinancing with another company, but we decided to shop around to try to get a better deal. After speaking with a loan officer from Loan Depot for a... read more

Jeff J's profile image
Jeff J 
3 years ago

***********/Communication: They went out of their ways to help me refinancing my mortgage. I was not approve, however they took their time to discover new avenues to help achieve my refinancing goals in a few months. They followed up within a week and provided additional information and recommendations 2- Costs/Fees: I say by far the cost and fees for this loan specifically, origination fees/points, were much lower than the 6 or 7 loan companies that I worked with recently (prior to talking to loan depot) 

kathy m's profile image
kathy m 
3 years ago

Amazing people and custommer service!!!! Would recommend them to everyone!! 

Charles B's profile image
Charles B 
3 years ago

They are able to work with the self employed who do not have W2s 

Bohdan K's profile image
Bohdan K 
3 years ago

fraud! I was not requesting loandepot to re-finance my loan but they asked to try to match my asks/conditions. provided an estimate that was inline.After that actively asked for personal information over standard email, phone etc. and at the end updated their quote to the bellow average conditions.Customer care departament - do not care on your case when you try to complain - they just try to connect you to the manager and drop your call and refuse register complain.I'm fine if my conditions unrealistic for current market - ... read more

Tyler I.'s profile image
Tyler I. 
3 years ago

**** with Loan Depot is very knowledgeable with current market trends. He has also been very reliable with follow up and communication 

Erin M's profile image
Erin M 
3 years ago

Great communication. Tailored loan to fit us. Would highly recommend *********************** and his team. 

Mark's profile image
Mark 
3 years ago

The process was detailed and intense at times yet, understandably understood due to the nature of an enormous size loan. 

Michele G's profile image
Michele G 
3 years ago

This was the best mortgage provider I have read about. They were honest, professional and step by step communication is 2nd to none. Our personal experience was great and we had a fantastic experience. 

Business response:

Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs. 

Frequently asked questions about loanDepot

How is loanDepot rated?

loanDepot has a 4 star rating with 5,902 reviews. 

When is loanDepot open?

loanDepot is closed now. It will open at 9:00 a.m. 

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