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loanDepot

4.0

About this business

loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans. 

Location details

26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.05,902 reviews
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Kimberly N.'s profile image
Kimberly N. 
7 years ago

We had the very best experience with our refi. Travis and Ramiro were very professional and made the whole process easy and efficient. 

Business response:

Thank you for taking the time to give us your feedback. We truly value your business. Thank you for selecting us! 

Joaquin P.'s profile image
Joaquin P. 
7 years ago

Great Service 

Business response:

Thank you for your positive feedback! 

Tom B.'s profile image
Tom B. 
7 years ago

I would have given more stars, but you only went to five. LoanDepot and their staff were a pleasure to work with. We were kept informed every step of the loan process. I highly recommend them to anyone . 

Business response:

Thank you for taking the time to give us your feedback. We truly value your business. Thank you for selecting us! 

Jane T.'s profile image
Jane T. 
7 years ago

Zoya J**** and Naysan V***** were very professional and very exceptional at explaining the parts of the loan I did not comprehend..Very generous with their time and knowledge. 

Business response:

Thank you for taking the time to give us your feedback. We truly value your business. Thank you for selecting us! 

Robin's profile image
Robin 
7 years ago

My spouse and I recently refinanced our home with Loan Depot. We refinanced with a VA loan. We were pleasantly surprised at how efficient the people at Loan Depot were and how easy they were to work with! Everyone was so helpful and walked us through the process. We both have smart phones which helped tremendously in that we were able to e sign the initial documents as well as download copies etc of what was needed to verify income and identity etc. Emails were returned promptly when we had questions and we were kept up to d... read more

Business response:

Thank you for taking the time to give us your feedback. We truly value your business. Thank you for selecting us! 

Diocelina S.'s profile image
Diocelina S. 
7 years ago

My experience with Loandepot.com was the best. Johnny L** and Scott C***** were very professional and informed me of what to expect. We closed all sooner than what we expected. 

Business response:

Thank you for your candid feedback. We sincerely appreciate your business! 

Michael B.'s profile image
Michael B. 
7 years ago

Everyone I had worked with at the Loan Depot of my mortgage refi were outstanding. They were there to help me though the process by keeping me informed, I would post documents to them and with in the day they were in the packet. The team works with from cradle to grave as they say to get the job done. 

Kristin M.'s profile image
Kristin M. 
7 years ago

My experience with LoanDepot.com was excellent. All the people I worked with, specifically Amanda S**** and Felix E*******, were professional, friendly and very helpful. I greatly appreciate their help in the refinance I just completed. They answered all questions I had and treated me with nothing but respect. I would highly recommend LoanDepot if all of their associates are like Amanda and Felix. 

Business response:

We appreciate your positive feedback. We're glad that Amanda and Felix were able to provide you with excellent service! 

Kevin P.'s profile image
Kevin P. 
7 years ago

Outstanding, outstanding, outstanding!!! My wife and I were pleased with the ease and the service we received. The account manager that we worked with, stayed in continual communication with us. 

Business response:

We appreciate your positive feedback. Thank you for your business! 

Frequently asked questions about loanDepot

How is loanDepot rated?

loanDepot has a 4 star rating with 5,902 reviews. 

When is loanDepot open?

loanDepot is closed now. It will open tomorrow at 9:00 a.m. 

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