loanDepot's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

loanDepot

4.0

About this business

loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans. 

Location details

26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.05,902 reviews
Select a rating
Carl M.'s profile image
Carl M. 
3 years ago

Initial call went well, however after asking for additional time to get my documentation uploaded, agent became aggressive, pushy, and rude. 

Business response:

Hi Carl -- Thank you for this feedback. We would appreciate hearing more about your experience. Please call our Customer Care Team at 888-337-6888 (x6789) or email customercare@loandepot.com so that we can learn more. Thank you! 

Haider A's profile image
Haider A 
3 years ago

little lengthy process But everything worked out well Thank you! 

Business response:

Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs. 

jennifer C.'s profile image
jennifer C. 
3 years ago

Couldn't have been more impressed. Great experience and the website is very user-friendly and helps you pay off your mortgage early! 

Business response:

Hello! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance. 

MANFRED C's profile image
MANFRED C 
3 years ago

Dealt with ********, super knowlegable, helpful, would recommend. She made the whole process less stressful. 

Randall V's profile image
Randall V 
3 years ago

They were polite, and very thorough. Many document requests, no doubt in response to regulatory pressures. 

Business response:

Hello! We appreciate the feedback and are glad to hear that you had a great experience with our team. If you need anything in the future, please let us know. 

Charles H's profile image
Charles H 
3 years ago

***************** was the best. She had our best interest in mind and worked very well with our daughter and our financial representative. 

Business response:

Hello! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance. 

Kim P's profile image
Kim P 
3 years ago

************************* is a pleasure to work with. The loan process was easy and very fast. Would definitely recommend!!!!! 

Business response:

Hello! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated. 

Ken F's profile image
Ken F 
3 years ago

GREAT!!!!!!!!Did what they said and said what they did!!!!Old school!!! 

Business response:

Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs. 

Sam's profile image
3 years ago

Working with Loan Depot was very easy and they were very efficient. I had called other lenders prior to Loan Depot and by far they have the most helpful people and easiest process. They explained all my options and educated me on the different type of refinancing options. 

Business response:

Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs. 

Frequently asked questions about loanDepot

How is loanDepot rated?

loanDepot has a 4 star rating with 5,902 reviews. 

When is loanDepot open?

loanDepot is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com

Popular in Foothill Ranch, CA