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loanDepot
- Mortgage Lenders
- Foothill Ranch, CA
About this business
loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans.
Location details
26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The whole team did a great job, very friendly, and professional. They made sure our VA loan closed on time and that can be challenging for the area we are in.
Business response:
Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.
If I could give less than 1 star, I would. To resolve an issue, we were transferred multiple times to different people in different locations. Our loan is apparently being processed through loanDepot, but in a different state. They changed our loan number, but it was not reflected on our statements. We were told the change was effective 11/22/21, but then we received a letter saying that it would be effective 12/14/21. This is just part of our frustration...there's more to this fiasco, but not enough space.
Business response:
Hi ****** We take your feedback very seriously and would like to investigate further. Please contact our ************* team at ************ ******* or customercare@loandepot.com at your earliest convenience.
Couldnt ask for a better team to work on my Refi
Business response:
Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs.
We have used Loan Depot twice for refinancing and are very impressed with the agent's knowledge and the quickness of getting through the process. They also have perks for repeat applications.For us non-tech types, the website can be a little daunting to use during the application process. But the agents do list their phone numbers so they are always accessible by phone!We highly recommend them!
Business response:
Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs.
I was extremely pleased with the ease of the loan process with loan depot. I have never had any other organization I've worked with that made the process as fast and as streamlined and efficient as Loan Depot. I would recommend this company to anyone looking for a home loan.
Business response:
Hello! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.
The whole team is very knowledgeable, professional, and always helpful.Thank you
Business response:
Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.
We transacted a refinance of our existing Loan Depot mortgage and, overall, their terms were better than 3 other mortgage providers that I checked. Also, processing and paperwork were simpler because my loan was already with Loan Depot. Consultants and Senior Manager were attentive and professional but communication was spotty. Rather than a single point of contact, we were assigned two reps who confused the process of where to direct my questions and/or responses. Ultimately, the loan was funded more or less as expected and... read more
Business response:
Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.
It was very easy and fast to receive the funding from LoanDepot. I was very happy with their services.******* B
Business response:
Hello! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.
Great to work with going through the loan process. Professional and knowledgeable to help with your loan application and details. Promptly answer question/concerns regarding your loan.
Business response:
Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs.
Frequently asked questions about loanDepot
How is loanDepot rated?
loanDepot has a 4 star rating with 5,902 reviews.
When is loanDepot open?
loanDepot is closed now. It will open at 9:00 a.m.
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