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loanDepot
- Mortgage Lenders
- Foothill Ranch, CA
About this business
loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans.
Location details
26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My loan officer was excellent. The loan processor performed OK, but with a few missteps which were ultimately resolved. My loan closed on time with no issues. After the closing, however, a problem arise with a property tax payment which was supposed to be paid at closing. I spent 10 days and multiple phone calls trying to resolve the issue. I was bounced around among the Loan Depot tax, customer service, and escrow departments. Everyone was polite and professional, but nobody followed up on anything. Based on my personal exp... read more
I do not recommend this company wasted my time for weeks.Thahn that works there gets a negative 5 stars.
Wonderful people and very helpful. The quickest home loan I have every received. Loan closed so quick. I thank them all.
Business response:
Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs.
Team members were supportive and professional. There was quick responses concerning the 3 hour time difference. They went well above what I expected
Business response:
Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.
This was a awesome experience and I would kindly recommend this company to all veterans!
Business response:
Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs.
*********************** is an excellent Lender, with LoanDepot, very professional, and detailed. I was amazed at the fast, excellent service I received online.
Business response:
Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs.
I am very dissatisfied with the lack of service from LoanDepot. Their time frame for the delivery of information and documents is totally unrealistic from a Friday evening to 5:00 pm PDST on the following Tuesday. This bit of information should be given first, not after the process has started.******************************
Terrible process. I've had 4 mortgages in my life and 2 refi's. Loandepot took far longer than any of the others. Rocket had me processed in 20 days. Loandepot has taken almost 4 months. There is nothing, strange or different on my loan. I have good credit, I responded to all requests the same day.My rep was okay, but had to apologize for 3 months straight. There was always "some other department" that was causing delays.It'll cost me a few thousand, but I intend to refi again ASAP. If new business is treated this way, how w... read more
*************************** was AMAZING through our entire loan process. He was always very responsive and guided me with every step, from application through approval. Words fail to express just how much I appreciate his service and expertise. Thank you ***** and Loan Depot for an amazing smooth journey of my 1st Home Purchase. Without you, it would not of been possible! My family is overjoyed to be living in our new home and we THANK YOU for making our dream come true!
Frequently asked questions about loanDepot
How is loanDepot rated?
loanDepot has a 4 star rating with 5,902 reviews.
When is loanDepot open?
loanDepot is closed now. It will open at 9:00 a.m.
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