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loanDepot

4.0

About this business

loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans. 

Location details

26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.05,902 reviews
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Ashley K's profile image
Ashley K 
3 years ago

VERY helpful and knowledgeable! We are very impressed with how this business is ran! 

Business response:

Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future. 

Brook R's profile image
Brook R 
3 years ago

Said I was approved and sent an loan estimate letter so we let my other loan guy go for the % was better but when they drop you it makes no difference what the percentage is. Now its just a headache ?? 

Business response:

Hi Brook -- Thank you for taking the time to leave a review. Please connect with our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com and we will do our best to help resolve the issue. 

Larry P's profile image
Larry P 
3 years ago

Great customer service was very good fast and easy on my loan. 

Business response:

Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs. 

José G's profile image
José G 
3 years ago

Buen servicio. Muy amables, me explicaron muy bien. Me dieron un buen inters . Me resolvieron en coto tiempo los recomiendo 

Business response:

Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs. 

Jayesh S's profile image
Jayesh S 
3 years ago

Prompt and confident service in whole process. Explanation of all financial terms and how to manage your goal with personalized solution. 

Business response:

Hello! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further. 

Richard M's profile image
Richard M 
3 years ago

Our loan refinance went very smoothly and was quick. Everyone that we dealt with was very knowledgeable and kind. Rating is not 5 star because the actual signing of paperwork is ridiculous. No need for most of the forms in this day and age with computers doing most of the work. 

Business response:

Hello! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further. 

Elizabeth M's profile image
Elizabeth M 
3 years ago

Excellent Service, Detailed very Caring and Professionalism to the **** 

Business response:

Hello! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated. 

Michael C's profile image
Michael C 
3 years ago

Service provided was very professional and cordial. The portal was a great time saver in delivering required documentation and time and date commitments were met. 

Business response:

Hello! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further. 

Brian H's profile image
Brian H 
3 years ago

The entire process from start to finish was seamless and thorough, which was a relief for me with my refinance. Ive been with loan depot so I fully trusted them to give me the best service. 

Frequently asked questions about loanDepot

How is loanDepot rated?

loanDepot has a 4 star rating with 5,902 reviews. 

When is loanDepot open?

loanDepot is closed now. It will open at 9:00 a.m. 

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