LL Flooring's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

LL Flooring

2.6

About this business

At Lumber Liquidators, we understand the right floor can transform a house into an extraordinary home. We're proud to serve do-it-yourself customers, as well as professionals, by offering over 400 varieties of floors at fantastic prices. We specialize in hardwood flooring (solid and engineered), but also carry a wide range of other flooring options (laminate flooring, bamboo flooring, cork flooring, vinyl flooring, wood-look tile flooring), as well as butcher blocks, moldings, accessories and tools to ensure you'll have ever... read more

Location details

6508 Richmond Rd, Williamsburg, VA, 23188, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
2.6172 reviews
Select a rating
Jon G's profile image
Jon G 
5 years ago

This company are very bad do not ever ever work with them you will be sorry. I have a laundry list of issues that they could have respectively fixed and chose to ignore lie and make stories up to keep prolonging efforts. The ruined the floor in my house took of without a leaving a work order sheet of completion. Scam scam scam wish I saw this that the score a f. Ruined my family's new house and upcoming thanksgiving I wish I could talk to upper board members and tell my story and see if it's the right direction they see for ... read more

Karen M's profile image
Karen M 
5 years ago

I ordered flooring from them and a man came out to measure the room.. well apparently he did not order enough flooring and they had to order more flooring and the lot numbers did not match so I have 2 different colors of flooring. The installer was terrible.. Was to come early and arrived 3 hours late. He used too much glue to put down my engineered flooring and I have glue seeping through the woodd boards. He also left a mess with glue on top of the wood. It looks horrible.. Contacted the installers company and said I was r... read more

Dave C's profile image
Dave C 
5 years ago

They use culls, short pieces, of hardwood flooring and tell you the trees don't grow tall anymore. 

Michael R's profile image
Michael R 
6 years ago

We ordered flooring for three rooms from Lumber Liquidators, we brought blueprints of all of the rooms to our local store and they didn't read the measurements correctly. They sent a women out to measure the floor again to give us an estimate on installation and make sure we had enough supplies for the job and she also measured the floor incorrectly, this resulted in being six boxes of flooring short and a roll of padding. On the day of install the installers told us that our local Lumber Liquidators ordered the wrong wooden... read more

Ronald S's profile image
Ronald S 
6 years ago

Terrible company! I would not even buy anything from Lumber Liquidators in the future. We bought and installed a laminate flooring from them last December 2018 and just the first week of having the laminate installed in our bedroom we are all getting sick and having teary eyes and sore throat. They had issues with their laminate flooring a few years back where there is a lot of formaldehyde on it and people got sick. They got sued for it and they said they no longer sell such product. Apparently the one we got is still conta... read more

Jaquetta J's profile image
Jaquetta J 
6 years ago

I visited a Lumber Liquidators, to be exact, #1077 1717 N Central Expressway, Plano, TX. I went in at 8:05 am and no one was at the front counter. A trainee came to the front and nicely stated he was in training and someone would be with me soon. At 8:17 am a man with black hair comes from the back and immediately tells me, "I'm busy." I was hoping to hear at least, "I'll be with you in a minute," or, "Good morning, I'll be with you shortly." All I wanted to do was ask when their earliest available time to come out and compl... read more

Ingrid H's profile image
Ingrid H 
6 years ago

Despite knowing there are moisture issues with the Morning Star Bamboo Floor they failed to disclose it to me at the time of purchase. Now they refuse to credit me for the material and installation towards another type of flooring 

Business response:

We are actively working with Mrs. *********** on repairs to her floor. In addition, we have assisted her with baseboards to give her installation a more finished look. 

DanC's profile image
DanC 
6 years ago

I purchased 5000 worth of firefly pine flooring during black Friday sale. It is luxury vinyl plank which is suppose to be waterproof, durable, scratch resistant etc. Of all the things the scratch resistant is prob one of the most important with me along with waterproof. But scratch resistant it is not! I found that walking on it with my nike running shoes started to show scratches very easily! I was in shock since I purchased all Pergo Outlast up to this point and I have literally tried to scratch it without a single mark. B... read more

Gloria F's profile image
Gloria F 
6 years ago

Purchased the Bronzed Brazilian Acacia with pad. The salesman said it was their best selling flooring. I have a certified flooring contractor installing it and he is having a difficult time. The boards are bowed and do not click together well, the quality looked great in the store, but I think it sat in their warehouse in the AZ heat and warped, then they sold it to me at a discounted price. I will be returning the flooring. Hopefully I get my money back. 

Frequently asked questions about LL Flooring

How is LL Flooring rated?

LL Flooring has a 2.6 star rating with 172 reviews. 

When is LL Flooring open?

LL Flooring is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com