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LL Flooring

2.6

About this business

At Lumber Liquidators, we understand the right floor can transform a house into an extraordinary home. We're proud to serve do-it-yourself customers, as well as professionals, by offering over 400 varieties of floors at fantastic prices. We specialize in hardwood flooring (solid and engineered), but also carry a wide range of other flooring options (laminate flooring, bamboo flooring, cork flooring, vinyl flooring, wood-look tile flooring), as well as butcher blocks, moldings, accessories and tools to ensure you'll have ever... read more

Location details

6508 Richmond Rd, Williamsburg, VA, 23188, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
2.6172 reviews
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Lydia W.'s profile image
Lydia W. 
3 years ago

I purchased materials to enhance the look of our home. I have called the store several times to complain about the uneven hardwood floors, mainly connecting to the hallway. I fell a total of (4) four times, just trying to walk on the floor. I was asked to take pictures of the floor. I complained, about taking additional pictures since the store representative took pictures and found that the floor was uneven. The floor isn't the value that I had expected, and I have requested them to replace the wood that is damaged. 

Ryan's profile image
Ryan 
3 years ago

Scam Business!.Save your money, do not use this company. Their installers are inapt, and if you have a problem you'll just have to take pictures and email them to 500 other associates. What a shame, post-pandemic we were hoping to have a nice new room After not being able to do anything for years. I should have paid my local contractor for peace of mind. It would have been done right the first time. Everyone who is in leadership in only there to make money off of people who don't know any better. They should be ashamed of th... read more

Mike B's profile image
Mike B 
4 years ago

I spent 11.000 dollars on flooring and a step edge is loose. 

ahmed h.'s profile image
ahmed h. 
4 years ago

very bad customer service. Chinese mind set customer service level. Rather deal with home ***** or ****** Be careful. Spend little bit more and get more guarantee for your investment.. 

ahmed h's profile image
ahmed h 
4 years ago

very bad customer service. Chinese mind set customer service level. Rather deal with home ***** or ****** Be careful. Spend little bit more and get more guarantee for your investment.. 

Everett's profile image
Everett 
4 years ago

I bought flooring but was denied my **** rebate. Be careful with Lumbar Liquidators promotions. LL may not honor their **** promotion. 

Deanna H's profile image
Deanna H 
4 years ago

2 hours ago-Edit I purchased from the East Peoria Lumber Liquidators (Store #1126), at the beginning of September and spent almost $10,000 for custom flooring. The buying process was really easy and I had great service, but after that everything went downhill. 1. Part of my flooring was shipped back due to it not passing their quality test, which delayed my timeframe. I explained every time to a representative that I needed the job to be done by a certain date and I was assured several times that they would call my contract... read more

S's profile image
4 years ago

ZERO out of 5 stars was an option but thats what I would have given them. Complete ******* We ordered flooring from them in May, and the stair treads didn't arrive with the order. We were told ***** too) on more than one occasion the stair treads would be in in a couple of weeks. Well, it's Aug and they just told me AGAIN over the phone the stair treads wouldn't ship until Sept. 19th. To make things worse, the stair treads we ordered are STILL AVAILABLE FOR PURCHASE ONLINE. They need to be shut down immediately before anyone... read more

Melanie C's profile image
Melanie C 
5 years ago

Awful! Ordered wood and had us drive to Austin to pick up and was not even the right wood! Made us wait 3 wks. And the guy in Austin said he could of had it delivered in 1. Do not recommend at all! Need an overhaul in the Tyler office! 

Frequently asked questions about LL Flooring

How is LL Flooring rated?

LL Flooring has a 2.6 star rating with 172 reviews. 

When is LL Flooring open?

LL Flooring is open now. It will close at 6:00 p.m.  

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