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Livonia Chrysler Jeep

4.2

About this business

Please visit our website for department hours. *************************************** Livonia Chrysler Jeep is a family-owned, second-generation auto dealer. We pride ourselves on taking care of our customers and have been awarded the Customer First Award for Excellence by JD Power. 

Location details

30777 Plymouth Rd, Livonia, MI, 48150, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2583 reviews
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Jules Gunderson's profile image
Jules Gunderson 
6 years ago

Thank you, Livonia Chrysler! I highly recommend this dealership! Pat Eagan made my transition so extremely smooth from my expiring lease to my new Jeep Compass! I couldn't be happier with the experience I had today with everyone who made it possible for me to drive off in a new car! Thank you again, Livonia Chrysler! I'll be back! 

Business response:

Thank you, Jules! Welcome to the Livonia Chrysler Jeep family. We know you are going to LOVE your new Compass! 

Jeff Maltese's profile image
Jeff Maltese 
recommend  Recommended
6 years ago

Very fair and honest people. I sent a car there for a recall they did a great job! Oval Auto😉 

Business response:

Thank you Jeff! 

Bailey Baker's profile image
Bailey Baker 
6 years ago

After having a bad experience with another dealership, I was so uplifted to have such an EASY and amazing experience with this dealership! KIETH is AMAZING - far from a typical “car salesman”! I couldn’t have asked for a better experience. They have a great selection I will refer everyone I know to Kieth and this dealership! 

Business response:

Thank you so much! We appreciate your review and most of all that you are our customer! 

Maritel LeBlond's profile image
Maritel LeBlond 
6 years ago

If you work at FCA or love Jeep products, stop going to those other dealerships, try Livonia Chrysler Jeep. I had been taking my second Wrangler here for routine service and Laura, in service, always took care of me. So when i decided to get a 2018 Wrangler, i decided to give Livonia Chrysler Jeep my business. What a great choice! Dave, co-owner, and Mike, sales manager, were great to work with. Didn't feel rushed, pressured but I definitely felt respected. Awesome, awesome customer service! To my FCA friends and those who l... read more

Business response:

Thank you so much Maritel! We appreciate your review and your business! 

Richard Novak's profile image
Richard Novak 
7 years ago

Organized and gave a fair price. Would definitely recommend this dealership! 

Business response:

Thank you so much Richard! 

Jennifer Leonard-Samborski's profile image
Jennifer Leonard-Samborski 
7 years ago

We had a great experience buying our new car. We got an amazing deal and our salesman (Robert Bell) was courteous and knowledgeable. He even spent extra time talking with our son who is interested in cars! Thank you for a great car buying experience. 

Business response:

Thank you so much for choosing Livonia Chrysler Jeep, we truly appreciate it! 

M Scott Huber's profile image
M Scott Huber 
7 years ago

These guys are the best. Thought I had problem with my front end. Talked to Edwin and he suggested before I came in to make sure there wasn’t snow build up in the rims. He could have just took some money for a weight or an alignment. When you find guys that don’t take advantage of you they deserve all the praise in the world! 

Don Gurka's profile image
Don Gurka 
7 years ago

I'd leave negative stars if I could. Terrible communication with service advisers, conflicting information provided. They told me I was going to be charged for work done under warranty, told Enterprise they would be covering my rental then sticking me with the bill... I'll be taking my business to Suburban Chrysler next time. Its a shame that decades of my family taking their business here, we'll be finding a new place to take our service. Good riddance. 

Business response:

Don; FCA approved your claim under warranty. Because it is outside of the normal parameters of warranty they would not cover a rental. However, if you were told by them they would cover a rental you would have to contact them for reimbursement. 

Roger Prudden's profile image
Roger Prudden 
7 years ago

I want to give a shout out to Robert Bell, I got a great deal on a Alpha Romeo, and He was very helpful. Very happy with how easy everything was, and I love the car! Thanks again! 

Business response:

Thank you so much Roger! We hope you enjoy your new car. Welcome to the Livonia Chrysler Jeep family! 

Frequently asked questions about Livonia Chrysler Jeep

How is Livonia Chrysler Jeep rated?

Livonia Chrysler Jeep has a 4.2 star rating with 583 reviews. 

When is Livonia Chrysler Jeep open?

Livonia Chrysler Jeep is open now. It will close at 8:00 p.m.  

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