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Livonia Chrysler Jeep

4.2

About this business

Please visit our website for department hours. *************************************** Livonia Chrysler Jeep is a family-owned, second-generation auto dealer. We pride ourselves on taking care of our customers and have been awarded the Customer First Award for Excellence by JD Power. 

Location details

30777 Plymouth Rd, Livonia, MI, 48150, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2583 reviews
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Wanda Bohannon's profile image
Wanda Bohannon 
recommend  Recommended
6 years ago

I took my vehicle for service there last summer and the service was outstanding. I've returned on several occasions and have interacted with the majority of the service team and each person has gone out of their way to assist me. Very friendly! I was not aware of this dealership until I drove by one day. I will be a customer for a long time and even referred my son. 

Business response:

Thank you so much Wanda! Welcome to the LCJ family! 

Jessica Danley's profile image
Jessica Danley 
recommend  Recommended
6 years ago

I am overdue for an oil change and tire rotation. I received a coupon via email from my home dealer- suburban Chrysler Jeep in Farmington for $79.99. I called Livonia Chrysler Jeep (within 30 minutes of them closing) to see if they would honor the coupon since I was nearby and on a time crunch. Service advisor Chris laughed told me that they do it for $65 ever day. And that they would take care of me right now. Having only about 30 minutes before I had to pick my daughter up from cheer- that sounded great. I also needed to g... read more

Nicole M. Rowe's profile image
Nicole M. Rowe 
6 years ago

I had called to set an appt for some work to be done on my Jeep and to make sure the parts would be available. I was given an appt 2 weeks out to ensure the parts could arrive in time. was also told over the phone when scheduling that the appt would take about 3 hours. appt rolls around and I drop my jeep off at 8am... come 2pm I still haven't heard from them so I call to check the status. after about 10 mins of being on hold, I'm told the mechanic said it would be ready before the shop closes and I could come get my Jeep.. ... read more

Business response:

This was a hitch recall on a 2002 Jeep Cherokee with 194,000 miles. The recall was completed in February. The bolts were very difficult to remove as you can imagine. We can not comment on any of the time issues since the work was done over 10 months ago. 

Faiz M Greny's profile image
Faiz M Greny 
recommend  Recommended
6 years ago

Chrysler cars and Jeep cars are desirable and powerful by people all over the globe ... We are in Iraq and the Gulf of lovers of these cars ... 

Jess Dunn's profile image
Jess Dunn 
recommend  Recommended
6 years ago

We had such a great experience here! Jon helped us purchase a Pacifica for our growing family. He was knowledgeable without being pushy, and they offered us a fair price and trade in value for our car from the beginning. The whole process was easy and strait forward, and we plan to use them for all of our future service needs as well. 

Business response:

Thank you so much, Jess! We hope you love your new Pacifica as much as we do! 

Aimee Wall Ostrowski's profile image
Aimee Wall Ostrowski 
recommend  Recommended
6 years ago

Best car buying experience! 

Business response:

Thank you, Aimee! 

Heather Thornton's profile image
Heather Thornton 
recommend  Recommended
6 years ago

Love this dealership! We felt very welcomed and taken care of when we bought our Pacifica. Our salesman, Robert, made us feel so comfortable and it felt like we were old friends by the time we left. Anytime I've taken it for service the staff is friendly and fast. My 2 year old son loves their waiting room. There are lots of toys, books, and coloring books. They even have a section of the wall that can be drawn on with chalk. I would highly recommend this place to everyone I know. 

Business response:

Thank you so much, Heather! We hope you love your new Pacifica :) 

Jaime Skamiera's profile image
Jaime Skamiera 
recommend  Recommended
6 years ago

The whole experience was wonderful! They are truly full service and completely transparent. Ask for Tony, he’s the best! 

Business response:

Thank you, Jaime! 

Robert James's profile image
Robert James 
6 years ago

Staff did a great job. Brittany great to work with. Their finance department found us a great interest rate. Overall an excellent experience. 

Business response:

Thank you Robert! 

Frequently asked questions about Livonia Chrysler Jeep

How is Livonia Chrysler Jeep rated?

Livonia Chrysler Jeep has a 4.2 star rating with 583 reviews. 

When is Livonia Chrysler Jeep open?

Livonia Chrysler Jeep is closed now. It will open on Monday at 7:30 a.m. 

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