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Living Spaces
- Retail
- Glendale, AZ
About this business
Location details
6767 W Bell Rd, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
DO NOT STAND BY WARRANTY.BLAME CUSTOMERS FOR DEFECTIVE PRODUCTS.DO NOT BUY FROM THEM. SECTIONAL FRABIC HAS HOLES TURNING ORANGE. CANNOT STAND LOOKING AT THEM SI HAVE COVER IT. WE BOUGHT IN MARCH OF 2023. BIGGEST PILE OF C*** WE HAVE EVER BOUGHT.
I wish I had seen and taken all the negative reviews below mine to heart before we made our purchase. BUYER BEWARE. THIS IS A SCAM COMPANY THAT SHOULD BE SHUT DOWN. They sold us a couch with a blatant manufacturer's defect (a bumpy, uneven, wavy seam down the middle of a cushion) -- it looks terrible. We saw this piece in person and this seam was not there, nor is it visible in website images. I reach out to customer service to report the defect (it never occurred to me it could be anything other than a mistake, it looks tha... read more
Absolutely terrible experience. Sofa ordered on 8/2/23 with a promise of 4 - 6 week delivery and it is now 11/6 with no movement in status whatsoever. At 4 weeks we were told it would be another 2 weeks. At 6 weeks we were told it would be another 4 weeks. At 10 weeks we were told it "would be in their warehouse and available for delivery at 12 weeks". It has now been 13 weeks and guess what they said this morning?! Today they told us that our sofa "will be available to ship to the ** warehouse sometime between 11/30 and 12/... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for any inconvenience this may have caused. Delivery scheduling estimates are determined according to the current production schedule at the time of purchase, these estimates are subject to change as the schedule is updated. Living Spaces will notify the guest via email of any changes that occur. After review of the order, there seems to be a significant delay with this vendor. The guest can choose to pick another item from our available stock, continue ... read more
If I could give them a zero I would. I ordered a table and chairs for my dining room. Promised approximate delivery date was Oct 21st. Today is Nov 3rd no table. I have called customer service numerous times. I have called Maersk multiple times on 7 different phone numbers that I gave been passed around to. Bottom line, the shipping company has no idea were the table is. I have gotten 5 different stories. I contacted living spaces custom services and complained. They said basically that there is nothing they can do. I asked ... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for any inconvenience this has caused. We have escalated this up to our dropship manager, we will provide you with an update once a response is received.
I purchased a mattress 2 years ago with a 10 year warranty. The mattress is sagging so badly Im rolling off the edge of the bed by morning. Living spaces sent a technician to my home with a string, ruler and CD to assess if my mattress was defective. The string was pulled from one corner to the mattress to the center of one side of my mattress and the sag was measured with a ruler placed on top of a CD. When asked what the findings were the man said see for yourself, it is sagging. I was told the info would be sent to the in... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for any inconvenience this may have caused. So that we may better assist you, please provide the sales order number, name and telephone number associated with the order in question.
Our purchase started out well, we purchased a couch from Living Spaces in ************, *****. Original delivery was a little delayed but not a big deal, but upon delivery it they had mistakenly given us a regular couch piece instead of the rest of the sectional we had ordered. The delivery people were helpful in taking pictures and getting the order submitted correctly. Then comes the bad part of the experience. We were originally told that we would receive the other half of our sectional by August 17th 2023. we have been d... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for the inconvenience. So that we may better assist you, please provide your sales order number, the name and telephone number associated with your order.
Worst decision ever! This place is a joke, I ordered a simple dining set over a month ago. I could never get the status of the shipment, finally given a tracking number, put that in on their website, and it says its no longer in their care. It is now with **** I called *** they dont even have any tracking numbers that would be associated with my dining table from this place. I called living spaces back and got the rudest employee ever who said their shipping company picked it up and once they have it its out of their hands t... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for any inconvenience this may have caused. So that we may better assist you, please provide your sales order number along with the name and telephone number associated with your order as we are unable to locate an account for the name or email on this review.
We placed an order for a sectional on Sept 7th. We were notified Unfortunately, there has been a delay in getting the following item(s) from our manufacturers, and we currently anticipate receiving your item(s) between Fri, Oct 27 - Fri, Nov 10:On Oct 31st I called the 800 # (call center) they hide behind to get an update on the delivery date. They are telling me now that the delivery is scheduled between Nov 26th - Dec 10th! 3 months from time of order! I wish I had done my research on this company prior to walking in the s... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for any inconvenience this may have caused. The delivery time frames provided for when you can expect your order to be available for delivery are estimates only and cannot be guaranteed. If the schedule for your order falls behind significantly, we will send an email update. The delivery etas provided during point of sale are based on the production schedule available at time of purchase. However, please note these dates are subject to change due to the ... read more
DO NOT BUY FROM THIS **** Bought the warranty on a sofa only to be told that accidentally spilling water on it is not covered even with a warranty!!! Been dealing with this for over 2 years now and cant believe how deceitful these people are. And still no help even though the warranty says it is covered!!! They should not be allowed to do business and should be shut down forever.
Frequently asked questions about Living Spaces
How is Living Spaces rated?
Living Spaces has a 3.9 star rating with 4,090 reviews.
When is Living Spaces open?
Living Spaces is open now. It will close at 9:00 p.m.
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