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Lithia Chrysler Jeep Dodge of Tri Cities

2.9

About this business

Location details

7171 W Canal Dr., Kennewick, WA, 99336, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:30 a.m. to 6:00 p.m.
2.9111 reviews
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Joel Prantle's profile image
Joel Prantle 
6 years ago

Your service on my truck today was the worst customer service I have had anywhere to date (1 star) 

Jim Miller's profile image
Jim Miller 
6 years ago

Called six times mon- Thursday. Left messages only one time did they answer only to tell me everyone is busy and to leave a message. Nobody has called me back. Taking my car to hermiston or where they answer the first time! 

Maggie Cardenas's profile image
Maggie Cardenas 
recommend  Recommended
6 years ago

I was just there Saturday and u guys took very good care of us. Thank you all for being patient with our kids and getting us a good deal and getting us out of there as quickly as possible. You guys are amazing. 

Jim Estep's profile image
Jim Estep 
recommend  Recommended
6 years ago

Wife took the vehicle in and we had a issue come up. In the end they handled it very well. Thank you... 

Bud Bergdahl's profile image
Bud Bergdahl 
recommend  Recommended
6 years ago

The BEST truck buying experience EVER!!! 

Shell Morfin's profile image
Shell Morfin 
recommend  Recommended
6 years ago

Wow! A huge thank you to Alana in service! She looked further into what might have been the issue with my Journey and found out I had recalls. She saved our family so much money, and all because she cared! Thank you Alana, you’ve made a huge difference in our lives! 

Denis Gusic's profile image
Denis Gusic 
recommend  Recommended
6 years ago

Great service, great product and an amazing staff. 

Ruben Sifuentez's profile image
Ruben Sifuentez 
recommend  Recommended
6 years ago

If you haven’t sat down and worked with Fred Plata in Sales you haven’t experienced what a real salesman can do for your car buying experience from start to finish. Thank you Fred 

Curtis Hoopes's profile image
Curtis Hoopes 
6 years ago

Expect to pay $135 diagnostic fee for most services including transmission fluid change. They ask you questions on why you are servicing the vehicle and give cause to do a diagnostic and charge the fee. Will then close the service account out so no changes can be made or coupons added. Bring your coupons in the beginning and don’t agree to anything over the phone until you see the fees on paper because they will not allow change in charges after the service is done. Thank you for the $499 transmission fluid change! 

Frequently asked questions about Lithia Chrysler Jeep Dodge of Tri Cities

How is Lithia Chrysler Jeep Dodge of Tri Cities rated?

Lithia Chrysler Jeep Dodge of Tri Cities has a 2.9 star rating with 111 reviews. 

When is Lithia Chrysler Jeep Dodge of Tri Cities open?

Lithia Chrysler Jeep Dodge of Tri Cities is closed now. It will open tomorrow at 9:00 a.m. 

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