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Lithia Chrysler Dodge Jeep Ram of Portland
- Car Dealers
- Portland, OR
About this business
Location details
633 NE 12th Ave, Portland, OR, 97232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Initially nice folks, however when it came time to discuss details on the purchase it all went downhill. The salesman did not know the rate of the loan that I got approved for and he and his finance manger were hesitant to disclose it. Additionally, they added about $3,000 worth of add ons that were not presented as options but rather requirements. Employees became rather passive aggressive when we began to ask questions, so we walked out on the deal. I will add that someone higher up gave me a call to try and reconcile the ... read more
Dealer was polite but was so far and removed with their interest rate there was never going to be a deal made.
Business response:
Hi John, We’re sorry to hear about your dissatisfaction. We are unable to locate you in our database but would like to look further into your concerns. Please reach out to our General Sales Manager, Brian Slack at 480-550-3847 at your convenience so that he may gather additional information. Regards, Heath Wacker General Manager heath.wacker@earnhardt.com
I absolutely had the best experience. Mason Null is an awesome salesman. I told my car and he was very patient. Help me pick out the perfect car for me and get the best price. The sales manager was awesome and so was Finance. I would definitely recommend a dealership to anybody that I know and I will come back there again if I need another car. I’m 55 years old and this is the best car buying experience I’ve ever had
Outstanding, great place to buy a truck or car. They good not to pushy, and th
Excellent
Business response:
Thank you for your positive review of Rydell Chrysler Dodge Jeep Ram. We appreciate it and wish you well.
Lied to me! We drove over 6 hours to look at a truck that I was told had no smokers as previous owners, but the truck reeked of cigarette smell. The truck also had a poorly repaired blown head gasket, smelled like radiator fluid was leaking, and had horrible patch work on the leather seats. Clearly a dog had chewed on the interior as well that was cleverly hidden in the pictures online. They didn't even put into the effort clean the truck they knew we were driving 6 hours to come see. I also had called ahead to put a hold on... read more
Business response:
Thank you for sharing your experience with us, Joey. I understand your frustration regarding the condition of the truck and the lack of communication about your hold. At Elgin Chrysler Dodge Jeep Ram, we strive to provide accurate representations of our vehicles and to ensure our customers feel valued. Your feedback is important, and I would like to discuss your concerns directly. Please reach out to me at your convenience. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027
Not willing to deal on price telling me they are firm on it then less then a week u drop the price so sounds like u don't won't to deal at all
Business response:
Hi Don, we are sorry you feel this way. Our pre-owned vehicles are priced at market value. We like to price competitively and offer our best offer from the start. We do however check the value on them and if the market has changed for that car, we will update our price accordingly. I hope this helps.
So far, excellent!
Business response:
Thank you for the glowing review! We appreciate your support! - Team Welsh Jeep Chrysler
Terrific follow-up. Proactive but not pushy. I am very satisfied with the service I have received so far.
Frequently asked questions about Lithia Chrysler Dodge Jeep Ram of Portland
How is Lithia Chrysler Dodge Jeep Ram of Portland rated?
Lithia Chrysler Dodge Jeep Ram of Portland has a 4.4 star rating with 3,411 reviews.
When is Lithia Chrysler Dodge Jeep Ram of Portland open?
Lithia Chrysler Dodge Jeep Ram of Portland is closed now. It will open at 9:00 a.m.
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