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Lithia Chrysler Dodge Jeep Ram of Portland

4.4

About this business

Lithia Chrysler Dodge Jeep Ram of Portland strives to provide a transparent and hassle-free car-buying experience that is as exceptional as the cars we sell in the greater Portland area. Discover friendly and professional service backed by new, used and certified inventories filled with top-selling Ram, Dodge, Jeep and Chrysler vehicles. Shop our popular models such as the Ram 1500, Jeep Grand Cherokee and Wrangler, Dodge Challenger, and Chrysler 300, Pacifica and more. Lease and finance offers are available; you'll find not... read more

Location details

633 NE 12th Ave, Portland, OR, 97232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.43,348 reviews
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Mikedm331's profile image
Mikedm331 
4 years ago

Chris, the sales representative who contacted me, was very professional and helpful on the phone! 

Business response:

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent experience with us. We look forward to working with you again in the future. Take care! Sincerely, Yeon Kim | General Sales Manager 

James's profile image
4 years ago

I thought this might have been a joke. The jeep listed for sale was not only not inspected prior to allowing test drives, it was disgusting inside. I pulled a brown bottle from under the rear seat to make sure it wasn't a beer bottle prior to driving. The vehicle had standing water inside and is clearly leaking. This level of failed service shouldn't be attached to a large named dealership. Disappointing and ridiculous. 

Business response:

We acknowledge your review and are currently looking into the events you’ve detailed. 

Jojojo999's profile image
Jojojo999 
4 years ago

Very helpful 

Business response:

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Shane Robidoux | General Manager 

Ed's profile image
4 years ago

Info and response was fast 

Business response:

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Shane Robidoux | General Manager 

Fernando's profile image
Fernando 
4 years ago

I worked with two different sales rep because I was passed off. They didn't work with my bank so I had to play middle man between the bank and dealership. The sent over the wrong info twice to the bank. If it was done correct I would of pick up that truck my self 

Business response:

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Yeon Kim | General Sales Manager 

alanarch2000's profile image
alanarch2000 
4 years ago

Prompt reply 

Business response:

Thanks for the great rating. We're pleased that everything went well for you. Sincerely, Shane Robidoux | General Manager 

Guru99ZGXH's profile image
Guru99ZGXH 
4 years ago

I made an appointment with Dustin to come in and take a look at this van. He answered our questions and was very helpful and polite.and this is a great van there's not a lot of them for this price right now for sale on the used I would have felt confident buying from lithia. This was the first car I looked at and I had came across something else that I made a decision on. Thank you for your no pressure and helpful service Dustin. 

Business response:

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Lithia Chrysler Dodge Jeep Ram of Portland. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Yeon Kim | General Sales Manager 

Hepzebeth's profile image
Hepzebeth 
4 years ago

Answered questions and weren't pushy at all. I would be willing to buy from them in the future. 

Business response:

Thank you for the feedback! We are happy to hear about your positive experience at Lithia Chrysler Dodge Jeep Ram of Portland, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Yeon Kim | General Sales Manager 

Aaron's profile image
4 years ago

good service. We just found a truck we liked better at another dealership. 

Business response:

Thank you for leaving us this review, Aaron. We are very happy to hear that we could help get you set up with the perfect new truck. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Yeon Kim | General Sales Manager 

Frequently asked questions about Lithia Chrysler Dodge Jeep Ram of Portland

How is Lithia Chrysler Dodge Jeep Ram of Portland rated?

Lithia Chrysler Dodge Jeep Ram of Portland has a 4.4 star rating with 3,348 reviews. 

When is Lithia Chrysler Dodge Jeep Ram of Portland open?

Lithia Chrysler Dodge Jeep Ram of Portland is open now. It will close at 7:00 p.m.  

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