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Lithia Chrysler Dodge Jeep Ram of Portland
- Car Dealers
- Portland, OR
About this business
Location details
633 NE 12th Ave, Portland, OR, 97232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Scheduled an appointment. When we arrived at the dealership the vehicle did not start. Was told they would call me back once it was operational and I did not hear back for 6 days and counting.
Business response:
Mike, we appreciate the opportunity to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact me so that we can work towards a resolution together. Thank you for your patience and understanding. Sincerely, Travis Milward | General Sales Manager
Tyler was awesome. Honest and helpful
While it didn't work out timing wise, Dustin is awesome and if I find myself in the market again, I will reach out to him.
Business response:
Gerald, we loved reading this review! Happy customers are our aim, and it appears Dustin really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Travis Milward | General Sales Manager
Was told they get ahold me next day, still didn’t hear back. Also asked if another truck was there and available, no response
Business response:
Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss details of your time with us. Sincerely, Shane Robidoux | General Manager
The dealer was great and friendly. No pressure. Didn't end up being the vehicle for me. But they are following up with likely candidates.
Business response:
It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Lithia Chrysler Dodge Jeep Ram of Portland. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Travis Milward | General Sales Manager
I reached out multiple times to potentially purchase a vehicle from this dealership. I would need it shipped, common with dealers, so there should not be any issue. The vehicle I had in mind has been on their lot for sometime. Had multiple text trades with Skylar and a call. I only asked for a video of the outside and starting the vehicle as it would be a purchase site unseen. Several times I was told i would get the video, then nothing. Now over a week and I just gave up on them. Each time she told me she has been very bus... read more
Business response:
I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Shane Robidoux | General Manager
The saleswoman skylar was great she let take the car on a test drive by ourselves no pressure to by we loved the car she helped us to buy the car it was the best experience with a car dealer i have had
Business response:
Thank you for your great review, Dennis! We're glad to have Skylar on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, The Lithia Chrysler Dodge Jeep Ram of Portland Team
Dealer was great, got right back to me. I didn’t go with this Jeep, but the communication was good
Business response:
Chris, your feedback is invaluable to our team. We appreciate you taking the time out of your day to leave us this amazing review. Best regards, The Lithia Chrysler Dodge Jeep Ram of Portland Team
Responded to my email with a phone call in less than 24 hours. Friendly and helpful. Although I didn’t buy this vehicle, I had a good experience.
Business response:
We appreciate the kind words, Donna. We look forward to seeing you again in the future! Sincerely, The Lithia Chrysler Dodge Jeep Ram of Portland Team
Frequently asked questions about Lithia Chrysler Dodge Jeep Ram of Portland
How is Lithia Chrysler Dodge Jeep Ram of Portland rated?
Lithia Chrysler Dodge Jeep Ram of Portland has a 4.4 star rating with 3,449 reviews.
When is Lithia Chrysler Dodge Jeep Ram of Portland open?
Lithia Chrysler Dodge Jeep Ram of Portland is closed now. It will open at 9:00 a.m.
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