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Lincoln of Edmond
- Auto Repair
- Oklahoma City, PA
About this business
We are proud to be your local Ford Lincoln dealer and meet your service, new car sales and used car sales needs! We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and everyone's favorite Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition. Plus we have a wide selection of Hybrids and Electric Vehicles... read more
Location details
600 W. Memorial Rd, Oklahoma City, PA, 73114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I bought a 2015 Ford Taurus here. Although the salesman (Curtis) was not forthright in the financial information given to me. He was also, downright rude at one point. However, the finance gentleman (Terry) was WONDERFUL!! He made sure that things were taken care of before I left.
Business response:
Wanda, thank you for taking the time to leave us a review. We would like to apologize for falling short during your recent experience and assure you that our #1 goal is your complete satisfaction as our customer. With that being said, we would appreciate the chance to discuss your recent experience in further detail. Please reach out to Richard Sills at 405-475-9000 at a convenient time for you. Thank you.
I bought an amazing Ford Escape and had the best experience with the sales team, it was so great in fact that my dad bought a truck the very next week! However, there was some discrepancy with my title and the delivery and I was charged nearly $100 in fees from the tag agency and was promised a referral check at the time of my vehicle purchase. I’m so upset! I’ve been getting the complete run around from the manager and no one will call me back even after being promised over and over I’d get a response. It’s not okay and com... read more
Business response:
Lauren, thank you for taking the time to leave us some feedback about your recent experience. We are thrilled to hear that you found a great vehicle but we do apologize for falling short on the rest of your experience. We would truly appreciate the chance to discuss in further detail. Please reach out to Richard Sills at 405-475-9000 at your earliest convenience. Thank you.
I recently purchased a Ford F-150 from Joe Cooper Ford. The vehicle is a good truck but the costumer service was not good at all. They made it seem like they made the sale and just wanted to get us out. They sent us on our way with an empty tank of gas and refused to give me a second key. Also, on the drive home my oil change light came on. They dealership didn’t even get the vehicle sale ready. Overall I am pleased with the truck but not the way we were treated.
Business response:
Michael, thank you for taking the time to leave us some feedback. Your complete satisfaction is our #1 goal each and every time you stop in to see us and it seems like we fell short on that. With that being said, we would like to apologize for the frustration you've experienced and we would like to hear about it in further detail. Please reach out to Richard Sills at 405-475-9000 at your earliest convenience. Thank you.
Service was way less than ideal.
Business response:
Janice, thank you for taking the time to leave us some feedback. Your complete satisfaction is our top priority and we apologize for falling short during your most recent service experience. If you would, please reach out to Richard Sills at 405-475-9000 to discuss your recent visit in more detail. Thank you.
RecommendedPolite professional best dealership in Oklahoma.
Business response:
Thank you for the recommendation, Hulon! We truly appreciate it!
Our sales experience was frustrating (typical car buying drama), but the real headache has been afterward. The dealership couldn’t find the second key for our pickup when we bought it and promised to mail it to us. Weeks passed with us calling regularly, and still no key. Finally they wanted us to drive 90 miles to get a new one made. I asked to have the new key made in the town we live in instead, and they agreed. Today I went to get the key made and my local Ford dealership couldn’t get anyone at JCF to agree to pay for th... read more
Business response:
Mary, thank you for taking the time to leave us some feedback. Your 100% complete satisfaction is our #1 goal and we apologize for falling short on that during your recent car buying experience. Please reach out to Richard Sills at 405-475-9000 at your earliest convenience to discuss your recent experiences. Thank you.
Bumper Haddock, Service Representative, is one of the biggest reasons I have my car serviced at Joe Cooper of Edmond. She is knowledgeable, great customer service skills, and great work ethic!!!
Do yourself a favor and don’t ever go to this dealership. Give your money to a company who actually provides customer services. Sold me a car with a tire that should have never been on the car in the first place. When asked to check it out they said there was no problem, 6 months later the tire failed and the repair shop I went to said that the tire should have never been on the car in the first place. Not to mention all lousy customer service they provided. If I was the owner I would be appalled by the terrible service and ... read more
Business response:
Jennifer, we are extremely concerned to see your review. Our #1 goal is your complete satisfaction and we would like to apologize for falling short during your recent experience with us. We would appreciate the chance to hear about your experience in more detail. Please reach out to Richard Sills at 405-475-9000, at your earliest convenience. Thank you.
Frequently asked questions about Lincoln of Edmond
How is Lincoln of Edmond rated?
Lincoln of Edmond has a 3.6 star rating with 216 reviews.
When is Lincoln of Edmond open?
Lincoln of Edmond is open now. It will close at 8:00 p.m.
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