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Lincoln Heritage Life Insurance Company

4.3

About this business

Found: Your One-Stop Final Expenses Insurance Solution... 

Location details

4343 E Camelback Rd #400, Phoenix, AZ, 85018, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 5:00 p.m.
Tue6:00 a.m. to 5:00 p.m.
Wed6:00 a.m. to 5:00 p.m.
Thu6:00 a.m. to 5:00 p.m.
Fri6:00 a.m. to 5:00 p.m.
Sat6:00 a.m. to 2:00 p.m.
SunClosed
4.31,549 reviews
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Karen A's profile image
Karen A 
4 years ago

This company and its representatives were very efficient and polite from the onset of our dealings with them for submitting a claim for proceeds for funeral services. They were easy to contact, and they were very prompt in processing the paperwork required. We received their check in a fast turn-around. 

Business response:

Thank you for taking time to write such a nice review. Our claims department pride themselves in paying claims in an efficient and professional manner. 

Eloisa F's profile image
Eloisa F 
4 years ago

I recently lost my mom and Lincoln Heritage made it so easy, just had to call and received the money from the policy within a couple of days. Really made the process easy. Thank you. 

Business response:

Thank you for taking the time to write such a nice review. We strive to make the claim process as easy as possible for our beneficiaries. We extend our condolences for the loss of your mom. 

Naeema C's profile image
Naeema C 
4 years ago

Lincoln Heritage makes it very easy to report a claim. They were also able to distribute benefits shortly after receiving the proper paperwork. I would recommend Lincoln Heritage to anyone concerned about their loved one's finanical well being after their passing. 

Business response:

Thank you for the nice review. We are glad we could make the claim process as easy as possible. We extend our condolences for your loss. 

Mary G's profile image
Mary G 
4 years ago

Lincoln Heritage handled my father's policy with great professionalism after he passed away. I received a letter of sympathy from them as well. I appreciate all that they have done to make this time of difficulty a little easier on me and my family. 

Business response:

Thank you for taking the time to write such a nice review. We strive to make this time easier for our policy beneficiaries. We extend our condolences for the loss of your father. 

Elva V's profile image
Elva V 
4 years ago

Excellent customer service. Very professional and prompt. They never gave us any type of run around and highly recommend them for a life insurance policy. 

Business response:

Thank you for taking the time to write such a nice review. We are glad we could make this difficult time a little easier. 

Jeffrey J's profile image
Jeffrey J 
4 years ago

After my mother passed away it was difficult but having Lincoln Heritage made the experience bearable as they were compassionate and genuinely concerned about her passing and proved that by processing her life insurance claim quickly and professionally. Thank you, ***** *******for being there in our time of need. 

Business response:

Thank you for taking the time to write such a nice review. Our goal is to be there for our beneficiaries when they need us most. We extend our condolences on the loss of your mother. 

Juan R's profile image
Juan R 
4 years ago

My agent name is Raquel and with tough times and this sad pandemic around is when you know what kind of companies exist to help and be side by side with struggling customers with real people. This company is one of those and they spend time training agents to do so. My family and I were impact by this situation and Raquel works with me so I do not loose my coverage so if something happens my family is covered. Thanks Raquel for putting yourself in my shoes and help. Thanks Lincoln Heritage to train agents to be humans and un... read more

Business response:

Thank you for the very nice review on one of our agents. It is good to hear when an agent goes above and beyond for their clients. 

Shelby's profile image
Shelby 
4 years ago

My wife took out a policy on her uncle in 2018 he just Passed away June 26. She had nothing but problems trying to get them to pay this policy. Death certificate sent in everytime the reply back they need this and that more stuff. I see this is there way of not paying. I my was going to sign up but after this and reading the reviews. I see this company is not clear about anything but taking your money. Also at the time policy was taken out he was fairly healthy. All the medical stuff started in 2020 and he passed on June 26,... read more

Business response:

Thank you for letting us know of your concern. We have forwarded your claim to our claims committee for review and will contact the beneficiary directly regarding the status. 

Pam P's profile image
Pam P 
4 years ago

I was amazed on how easy and how fast they handled my claim. Received a check 5 days after they received my claim 

Frequently asked questions about Lincoln Heritage Life Insurance Company

How is Lincoln Heritage Life Insurance Company rated?

Lincoln Heritage Life Insurance Company has a 4.3 star rating with 1,549 reviews. 

When is Lincoln Heritage Life Insurance Company open?

Lincoln Heritage Life Insurance Company is open now. It will close at 5:00 p.m.  

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