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Lexus of Jacksonville
- Car Dealers
- Jacksonville, FL
About this business
Location details
10259 Atlantic Blvd, Jacksonville, FL, 32225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:30 p.m. | |
| Tue | 7:00 a.m. to 7:30 p.m. | |
| Wed | 7:00 a.m. to 7:30 p.m. | |
| Thu | 7:00 a.m. to 7:30 p.m. | |
| Fri | 7:00 a.m. to 7:30 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Dealer wouldn't sell me the car because I was not 'local'.
Business response:
Russell - We pride ourselves on our professional service and I'm very sorry that you didn't have a better experience. I'd like the opportunity to learn the details of what happened here and how we can both make it up to you and improve. If you're interested, would you please reach out at your convenience? Thank you, Brian Zehren - General Manager - bzehren@fieldsauto.com
The team at Lexus of Jacksonville were great. Contacted me quickly at a reasonable hour. Answered my questions quickly and completely.
Business response:
We're always happy to provide responsive and informative care to assist our guests in furthering their search. The Lexus of Jacksonville team is grateful for your business, and we wish you smooth travels on the road ahead!
The team at Lexus of Jacksonville were great. Contacted me quickly at a reasonable hour. Answered my questions quickly and completely.
Business response:
We're always happy to provide responsive and informative care to assist our guests in furthering their search. The Lexus of Jacksonville team is grateful for your business, and we wish you smooth travels on the road ahead!
Randy was super helpful and kind; and when it came time to numbers they didn't play any games, their numbers matched up with the homework i did prior to coming in. Overall most pleasant experience I've ever had at a dealership.
Business response:
We're happy to hear Randy was able to ensure that you went home a satisfied customer. His passion for helping our valued guests makes him a great asset to the Lexus of Jacksonville team and we will certainly pass along your thanks. Enjoy!
Steven Downey, our salesman, was first class from beginning to end. Honest, no pressure, efficient, attentive to details. Even the finance manger AJ was fantastic. A great experience and a quality vehicle for a fair price.
Business response:
Your feedback lets us know we're making all the right moves, Keith! Thank you for giving Steven and AJ such great kudos. We couldn't agree more that they have our customer's best interests in mind. Safe travels and thanks for choosing Lexus of Jacksonville!
I went in I was peapproved and knew exactly what u wanted to purchase. My sales associate was Phillip the vehicle I ended up purchasing at another location was the Lexus NX 300 at this location they had a 2020 Lexus NX 300 very low mileage. This vehicle had been on the lot for nearly over 2 months and they mentioned it. I noticed several other locations selling the vehicle for nearly 4k less than this dealership same year with nearly the same mileage I asked Phillip if he could come down on the price and showed him at least ... read more
There were very helpful!
Business response:
We thank you for leaving us 5 stars! The team at Lexus of Jacksonville appreciates your business and looks forward to your next visit!
James and Bob were amazing!! They made the process effortless!!! They were quick to answer any and all questions. James also took the time to email a video of the vehicle and send it to me!! Would definitely recommend this dealership to everyone.
Business response:
Thank you for the outstanding review, Misty! All of us here at Lexus of Jacksonville are grateful for your support and positive feedback. Come back again soon!
Excellent customer service
Business response:
Thank you for the excellent review of Lexus of Jacksonville, Rachel!
Frequently asked questions about Lexus of Jacksonville
How is Lexus of Jacksonville rated?
Lexus of Jacksonville has a 4.8 star rating with 9,481 reviews.
When is Lexus of Jacksonville open?
Lexus of Jacksonville is open now. It will close at 7:30 p.m.
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