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Service offering pick-up and delivery valet. Our sales department has virtual, remote, contact-free options. We're committed to the health, safety, and needs of our customers. Enhanced sanitization processes in place, including Anti-Microbial vehicle treatments.
10259 Atlantic Blvd, Jacksonville, FL, 32225, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:30 p.m. | |
Tue | 7:00 a.m. to 7:30 p.m. | |
Wed | 7:00 a.m. to 7:30 p.m. | |
Thu | 7:00 a.m. to 7:30 p.m. | |
Fri | 7:00 a.m. to 7:30 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | Closed |
I have buying cars from this place since it’s inception in 1991. Definitely a good choice. Ask for Don Hakker.
Outstanding service. Randy, who sold me the car; sonny, who oriented me to the car and of course, Mandi, who was my advisor for servicing the car, were all incredible. Lexus IS fortunate to have such amazing people working for them. All three of them made my car buying experience an amazing one! I promise to come back! They are Superstars!!!
Courteous, fast, great service!
This is my second and final purchase from Lexus of JACKSONVILLE. Although I have been trying to purchase my leased vehicle for almost a month and submitted all necessary paperwork to do so, I have yet to receive correspondence from the customer care representative, general manager, and only sporadically receive new lease offers from one of the sales people. It’s never been so difficult to make a purchase. After contacting Lexus Financial, I was assured somebody would be back in touch with me to no avail. They even extended t... read more
They helped me replace my shiftt knob- so graciously... and I was able to get the exact item I needed and more! I have Never had such service from a car dealership. In the parts and service dept. You will NOT find better service anywhere. ANYWHERE! Thanks you Lexus of Jacksonville! SB.
Since Fields has taken over the dealership, the service experience has gone downhill significantly. It is really sad because it was once a great place for service. We have had 4 Lexus over 15 years. Next service we are going elsewhere.
Purchased 2018 Rx Aig 28,2018 and put IS 350 In for service. Total bill 461.67. Paid 199.00 for detail that was extremely poor quality. Service rep Paula Clemons agreed she delivered to me a totally unsatisfactory detail and said she would send me text and email confirming complete redo or reimbursement for said services. I received neither and now she will not return my call. Additionally i was charged for balancing tires that I was told needed replaced and they were aware that I was doing so. Sales sells the first car and ... read more
My breakfast was amazzzzing and Larry Berry my service guy was equally amazzzzing
The best of everything specially customer service.
Lexus of Jacksonville has a 4.8 star rating with 7,794 reviews.
Lexus of Jacksonville is closed now. It will open tomorrow at 8:00 a.m.
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